Bar Manager

PULLMAN; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading company in Dubai is seeking a Bar Manager to oversee bar operations, ensuring customer satisfaction and compliance with hygiene standards. The ideal candidate will have a vocational degree in hospitality and at least 3 years of experience. Responsibilities include managing staff, promoting sales, and maintaining equipment. Join a dynamic team and contribute to creating a memorable guest experience.

Qualifications

• At least 3 years' professional experience in hospitality or F&B.
• Fluent in the national language, operational English, and a 3rd language is a plus.

Responsibilities

• Enhances customer satisfaction and manages bar operations.
• Supervises stock rotations and ensures hygiene standards.
• Conducts training and prepares work schedules for bar staff.

Skills

Customer Service

Team Management

Sales Promotion

Education

Vocational degree in hospitality

Job description

To function as the Bar Manager for the Bar Operation to ensure to operate successfully and are individually profitable in accordance with the standards of the hotel.

Key Responsibilities:

Enhances customer satisfaction by his/her friendly and attentive attitude, discretion and diplomacy
Seats customers and advises them in their choice of cocktails or other beverages
Takes customers' orders
Is attentive to customers and provides an appropriate response to every request
Establishes a trusting relationship with guests by providing reliable advice
In coordination with the F&B Manager, handles complaints and remarks relating to the department

Determines the best organisation (production, distribution, storage etc) according to existing infrastructure and equipment
Supervises stock rotations for soft and alcoholic drinks and catering supplies, and identifies any needs
Ensures that beverages conform to hygiene standards and preparation instructions and are served in a timely manner
Supervises and checks the bar set-up, menu presentation and pricing and creates special promotional events in order to increase revenue and profit margins
Is responsible for applying the reference standards and audit procedures as defined by the hotel and brand
Coordinates with the departments close to the bar (restaurant, front office etc)
Guarantees that equipment is kept clean and well maintained, in line with hygiene regulations
Ensures equipment remains in good condition and signals any needs for technical intervention
Ensures compliance with legislation governing the sale of beverages

Evolves working methods in line with brand philosophy
Is involved in the recruitment, integration and assessment of employees, with the F&B Manager
Conducts the technical and sales training for the team and supports high potential employees through their career development
Ensures that staff represent the brand correctly, checking their uniforms and appearance
Prepares work schedules in line with activity forecasts
Gets the team involved in actions to meet the department or hotel's targets
Manages the team of barstaff, creating a good working atmosphere
Organises operations and ensures that information is duly passed on to the team
Ensures compliance with labour law in the department

Is familiar with all the hotel's services and promotes them to encourage guest loyalty
Increases sales through his/her innovative and creative approach and reliable advice
Promotes the bar's special offers, cocktails and full range of products
Is active in creating the bar atmosphere and managing operations
Keeps a close track of what the competition is doing

Is responsible for ensuring that consumption ratios meet the targets defined by the hotel and brand
Helps prepare the annual budget for the bar, analyses results and implements corrective actions as necessary
Guarantees the respect of procedures governing cash operations, administration and audits, in line with the brand's internal audit guidelines
Manages stocks, takes part in inventories and justifies any consumption differences
Ensures that equipment and appliances under his/her responsibility remain in good condition

Has a thorough knowledge of HACCP hygiene regulations and ensures they are respected at all times
Applies the hotel's security regulations (in case of fire etc)
Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc)

Qualifications

Vocational degree in hospitality or F&B studies
At least 3 years' professional experience
Computer literate
Language: fluent in the national language, operational English and a 3rd language would be a plus

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