Bar And Lounge Manager

Sheraton Hotels & Resorts; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Sheraton Hotels & Resorts in Dubai seeks a Bar/Lounge Manager responsible for daily shift operations, staff supervision, and promoting the lounge and menu. You will ensure standards, assist servers during peak periods, manage liquor inventories, and uphold budget adherence.

The role emphasizes training, budget awareness, and cross-outlet support to strengthen the F&B team and guest satisfaction while maintaining compliance with laws.

Qualifications

• High school diploma or GED required; 4 years in F&B, culinary or related area.
• 2-year degree in relevant field; 2 years in F&B, culinary or related area.

Responsibilities

• Implements beverage policy and procedures across the property.
• Ensures compliance with local, state and federal liquor laws.
• Manages beverage control including inventory, costs, and pricing analysis.
• Monitors adherence to liquor policies and procedures.
• Participates in meetings to align group needs and budgets.
• Assists in managing department expenses to meet budgeted goals.
• Ensures bar/lounge policies, standards and sanitation.
• Maintains inventories and supports menu/promotions as needed.
• Trains staff on liquor policies and supervises staffing levels.
• Provides excellent customer service and handles guest feedback and problems.
• Leads HR activities like orientation and corrective actions.

Education

High school diploma or GED

2-year degree in Food Service Management, Hotel & Restaurant Management, Hospitality, Business Administration or related major

Job description

Job Description:

Additional Information

Job Number 26113732

Job Category Food and Beverage & Culinary

Location Al Mamsha Road, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Management

Job Summary

Responsible for bar/lounge daily shift operations and supervision of staff. Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations professionally and consistently. Determines training needed to accomplish goals, then implements plan. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.

CANDIDATE PROFILE

Education And Experience

• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Managing Bar/Lounge Operations

• Implements agreed upon beverage policy and procedures throughout the property.
• Manages in compliance with all local, state and Federal beverage and liquor laws.
• Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.
• Monitors adherence to all liquor control policies and procedures.
• Attends pre- and post-convention meetings as needed to understand group needs
• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.
• Manages to achieve or exceed budgeted goals.
• Ensures compliance with all Bar/Lounge policies, standards and procedures.
• Maintains food handling and sanitation standards.
• Manages inventories according to budget and business levels.
• Assists with developing menus and promotions as necessary.

Leading Bar/Lounge Team

• Trains staff on liquor control policies and procedures.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Communicates critical information to the Bar/Lounge staff regarding each event.

Ensuring Exceptional Customer Service

• Provides excellent customer service.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds effectively to guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Provides feedback to individuals in an effort to improve service performance.
• Reviews comment cards and guest satisfaction results with employees.

Managing Human Resource Activities

• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in the development and implementation of corrective action plans.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.

We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.

Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.

We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.