Banqueting Waiter / Waitress at Waldorf Astoria Dubai International Financial Centre

Hilton Worldwide, Inc.; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

Join the prestigious Waldorf Astoria Dubai International Financial Centre as an In Room Dining Waiter/Waitress. In this role, you will provide exceptional service to guests, ensuring satisfaction through your extensive menu knowledge and adherence to high customer service standards. If you thrive in a luxury hotel environment and have prior experience, we invite you to apply and be part of our esteemed team.

Qualifications

• Previous experience in a similar role in a luxury environment.
• Ability to work on your own or in teams.
• Committed to delivering high levels of customer service.

Responsibilities

• Serve guests in a friendly, timely, and efficient manner.
• Manage guest queries promptly and effectively.
• Ensure food and beverage orders are consistently good and timely.

Skills

Customer Service

Flexibility

Teamwork

Job description

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Job Description - Banqueting Waiter / Waitress at Waldorf Astoria Dubai International Financial Centre (HOT0BNRQ)

Work Locations

Waldorf Astoria Dubai International Financial Centre Dubai International Financial Centre Dubai 74777

An In Room Dining Waiter/Waitress at Waldorf Astoria Dubai International Financial Centre is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.

What will I be doing?

As a Waiter/Waitress at Waldorf Astoria Dubai International Financial Centre, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Waiter/Waitress will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage guest queries in a friendly, timely, and efficient manner
• Serve Alcoholic/non-alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
• Ensure knowledge of menu and all products
• Ensure mis-en-place is well stocked at all floor stations
• Follow correct reporting procedures if faced with issues
• Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manner

As In Room Dining Waiter/Waitress at Waldorf Astoria Dubai International Financial Centre serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Committed to delivering high levels of customer service following the Forbes Standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in a similar role in a luxury environment