Banquet Waiter

Meliá Hotels International; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

Meliá Hotels International is seeking dedicated individuals to join our team at the luxurious Melia Desert Palm resort in Dubai. This role involves providing exceptional service to guests, setting up dining and event areas, and maintaining professional standards. Candidates should possess strong communication skills and a high school diploma, with 1-3 years of hospitality experience preferred. Join us in delivering top-notch service in a unique equestrian-themed resort.

Qualifications

• 1-3 years of experience preferred.
• Experience with cash registers and ordering systems preferred.

Responsibilities

• Setup, serve, breakdown, and clean all departmental functions.
• Maintain courteous relationships with coworkers and guests.
• Assist guests whenever possible and comply with safety regulations.

Skills

Organizational skills

Effective communication

Active listening

Patience

Education

High School diploma or equivalent

Job description

We are excited to introduce you to a luxurious and unique urban resort - Melia Desert Palm, a proud member of The Melia Collection. The resort is a five-star boutique property, offering a wide range of one, two, and three-bedroom villas, each featuring an intimate and completely private pool, highly sought after, especially among GCC clientele. Additionally, you can stay in our beautifully curated suites with views of the greenery.

What makes this resort stand out is its equestrian theme, reflected in every aspect of the property. From four polo fields to a professional polo club, a riding school, and over 200 horses on the estate, you will be surrounded by these magnificent animals. If you're seeking relaxation and rejuvenation, enjoy world-class treatments at the Samana Spa or wellness classes in our large recreation center. For dining, choose from three delightful restaurants or order food to your villa. Located just 20 minutes from DXB airport and 25 minutes from Dubai Mall, Melia Desert Palm offers a serene oasis amidst Dubai’s hustle and bustle, with spectacular views of the Dubai skyline.

At Melia Desert Palm, we are proud to represent our hotel and country to guests worldwide. We treat our guests and colleagues with respect and work diligently to deliver the highest quality service.

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FUNCTIONAL COMPETENCIES AND RESPONSIBILITIES:

• Maintain a clean uniform and impeccable personal grooming according to company standards.
• Be present at your designated work area, in uniform, ready to work at scheduled times.
• Responsible for setup, bussing, and cleanup of all table service necessities, and proper storage of equipment after use.
• Familiarize yourself with the location of each function room and setup types, including school style, theatre, conference, U-shape, banquet, T-shape, E-shape, buffet setups, and coffee trolley.
• Set up, serve, breakdown, and clean all departmental functions, including meetings, meals, receptions, banquets, outdoor catering, and related activities.
• Handle various table arrangements such as rounds, rectangles, ovals, and classroom style.
• Ensure all linen, china, glass, and silverware are spotless and tables are uniformly set.
• Attend menu training sessions to enhance food and beverage knowledge.
• Introduce yourself to guests, project warmth and enthusiasm, and provide excellent service.
• Wear a name tag and minimal jewelry as part of the uniform.
• Comply with all safety regulations and company policies outlined in the Employee Handbook.
• Assist guests whenever possible and attend scheduled meetings.
• Read and interpret Banquet Event Orders (BEOs) to set rooms accordingly.
• Handle props, equipment, fixtures, and furniture with care, and store props properly after each event.
• Maintain courteous relationships with coworkers, management, guests, and staff.
• Report any issues or special guest requests promptly to supervisors.
• Provide the best possible service at all times and practice sanitation standards diligently.

Job Specifications:

• 1-3 years of experience preferred.
• High School diploma or equivalent required.
• Experience with cash registers and ordering systems preferred.
• Patience and attentiveness to guests.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Effective communication and active listening skills.