Banquet Attendant

Fairmont Hotels & Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Dubai is seeking an experienced Banquet Attendant. The role involves setting up banquet rooms, serving food and beverages, and ensuring exceptional service during events. Candidates should have a background in hospitality, strong communication skills, and the ability to work flexible hours. This position offers a vibrant team environment and opportunities to engage with diverse guests.

Qualifications

• Previous experience in banquet service or hospitality industry preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and under pressure.
• Attention to detail and a focus on customer satisfaction.
• Ability to lift and carry heavy trays and equipment.
• Willingness to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

• Setting up banquet rooms according to event specifications.
• Serving and clearing food and beverages during events.
• Ensuring the quality and presentation of food and beverages.
• Providing exceptional customer service to guests.
• Assisting with event coordination and logistics.
• Cleaning and maintaining banquet areas before, during, and after events.
• Assisting with room set-up and breakdown before and after events.
• Ensuring proper hygiene and sanitation standards are maintained in banquet areas.
• Working closely with the kitchen staff to coordinate food service timing.
• Providing assistance to guests with special dietary needs or requests.
• Handling guest inquiries, feedback, and complaints professionally and promptly.
• Assisting with inventory management and restocking supplies during events.
• Communicating effectively with the event coordinator, kitchen staff, and other team members to ensure smooth operations.

Job description

Overview

Novotel World Trade Centre is looking for an experienced Banquet Attendant who will be responsible for setting up banquet rooms, serving food and beverages, clearing tables, and providing excellent service to guests during events such as meetings, conferences, and parties.

Responsibilities

• Setting up banquet rooms according to event specifications
• Serving and clearing food and beverages during events
• Ensuring the quality and presentation of food and beverages
• Providing exceptional customer service to guests
• Assisting with event coordination and logistics
• Cleaning and maintaining banquet areas before, during, and after events
• Assisting with room set-up and breakdown before and after events
• Ensuring proper hygiene and sanitation standards are maintained in banquet areas
• Working closely with the kitchen staff to coordinate food service timing
• Providing assistance to guests with special dietary needs or requests
• Handling guest inquiries, feedback, and complaints professionally and promptly
• Assisting with inventory management and restocking supplies during events
• Communicating effectively with the event coordinator, kitchen staff, and other team members to ensure smooth operations

Qualifications

• Previous experience in banquet service or hospitality industry preferred
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and under pressure
• Attention to detail and a focus on customer satisfaction
• Ability to lift and carry heavy trays and equipment
• Willingness to work flexible hours, including evenings, weekends, and holidays

Additional Information

Your team and working environment:

Diverse, young and vibrant team

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.