Banking Training & Development Specialist

First Abu Dhabi Bank; Al Ruways Industrial City; On-site; AED 100,440 - 145,080; Full time

Benefits offered by this job

Competitive compensation and benefits

Strong learning and development culture

Impactful training programs

Job summary

First Abu Dhabi Bank in Abu Dhabi seeks a Training and Development Officer to enhance workforce capability through effective training programs. You will support onboarding, continuous learning, and engagement initiatives that improve staff performance and service quality.

The ideal candidate holds a Bachelor's degree and has at least 2 years of experience in banking or customer service environments. Strong analytical and communication skills are essential, along with proficiency in MS Office. A competitive salary is offered.

Qualifications

• Minimum 2 years of experience in a banking or customer service environment.
• Strong written and verbal communication skills.
• Proficiency in MS Office applications.

Responsibilities

• Create, implement, and maintain the Business Knowledge calendar.
• Conduct new hire orientation programs.
• Identify training gaps through staff interaction and performance reviews.
• Plan and conduct training sessions for various roles.
• Design training programs and collaborate with experts.

Skills

Analytical skills

Communication skills

Customer-focused mindset

Proficiency in MS Office

Education

Bachelor's degree in Business Administration or related discipline

Master's degree preferred

Job description

First Abu Dhabi Bank in Abu Dhabi seeks a Training and Development Officer to enhance workforce capability through effective training programs. You will support onboarding, continuous learning, and engagement initiatives that improve staff performance and service quality.

The ideal candidate holds a Bachelor's degree and has at least 2 years of experience in banking or customer service environments. Strong analytical and communication skills are essential, along with proficiency in MS Office. A competitive salary is offered.