Bank Teller

Client of Talentmate; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A banking institution is seeking a Bank Teller in Dubai. In this role, you will be the primary contact for customers, assisting with their banking needs and ensuring a positive experience. Responsibilities include handling transactions, providing information on bank products, and maintaining security. Ideal candidates will have strong customer service skills and attention to detail. This position requires a high school diploma and relevant customer service experience.

Qualifications

• High school diploma or equivalent is required for consideration.
• Previous experience in a customer service role is advantageous.
• Strong numerical ability and attention to detail in handling transactions.
• Excellent communication skills, both verbal and written, are essential.
• Ability to work efficiently under pressure and multitask effectively.
• Basic computer skills, including familiarity with banking software, are preferred.
• Professional appearance and consistent punctuality are expected.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Process a variety of customer transactions, including deposits and withdrawals.
• Accurately count cash and balance the cash drawer daily.
• Answer customer inquiries regarding banking products and services.
• Identify and recommend bank products and services to meet customers' needs.
• Resolve customer complaints and refer complex issues to the supervisor.
• Ensure all transactions adhere to bank policies and regulatory guidelines.
• Develop, maintain, and enhance customer relationships through effective communication.
• Verify customer identification and ensure confidentiality of information.
• Monitor the bank for suspicious activity and report any concerns immediately.
• Maintain a well-organized workstation and ensure all banking materials are secure.
• Participate in training and development programs to enhance skills and knowledge.

Skills

Customer service skills

Numerical ability

Attention to detail

Communication skills

Education

High school diploma or equivalent

Job description

As a Bank Teller, you play a crucial role in a financial institution as the primary point of contact for customers. The position requires a high level of customer service skills, as you will assist customers with their banking needs and ensure a positive banking experience. You will handle transactions, provide information about different bank products, and assist in problem-solving any account issues. Precision and attention to detail are essential in this role, ensuring that all transactions are accurate and compliant with banking regulations. A bank teller also needs to be vigilant and maintain a high level of security to avoid fraudulent activities, thereby safeguarding the customers' information and finances.

As a Bank Teller, you play a crucial role in a financial institution as the primary point of contact for customers. The position requires a high level of customer service skills, as you will assist customers with their banking needs and ensure a positive banking experience. You will handle transactions, provide information about different bank products, and assist in problem-solving any account issues. Precision and attention to detail are essential in this role, ensuring that all transactions are accurate and compliant with banking regulations. A bank teller also needs to be vigilant and maintain a high level of security to avoid fraudulent activities, thereby safeguarding the customers' information and finances.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Process a variety of customer transactions, including deposits and withdrawals.
• Accurately count cash and balance the cash drawer daily.
• Answer customer inquiries regarding banking products and services.
• Identify and recommend bank products and services to meet customers' needs.
• Resolve customer complaints and refer complex issues to the supervisor.
• Ensure all transactions adhere to bank policies and regulatory guidelines.
• Develop, maintain, and enhance customer relationships through effective communication.
• Verify customer identification and ensure confidentiality of information.
• Monitor the bank for suspicious activity and report any concerns immediately.
• Maintain a well-organized workstation and ensure all banking materials are secure.
• Participate in training and development programs to enhance skills and knowledge.

Requirements

• High school diploma or equivalent is required for consideration.
• Previous experience in a customer service role is advantageous.
• Strong numerical ability and attention to detail in handling transactions.
• Excellent communication skills, both verbal and written, are essential.
• Ability to work efficiently under pressure and multitask effectively.
• Basic computer skills, including familiarity with banking software, are preferred.
• Professional appearance and consistent punctuality are expected from bank tellers.

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