Back Office Executive - Sales Support (Telecom)

Sharaf DG; Dubai; On-site; AED 50,000 - 80,000; Full time

Job summary

A leading company in the telecom sector is looking for a Back Office Executive to support the sales team in Dubai. This role involves managing CRM data, preparing reports, and coordinating cross-department communications to ensure efficiency. Ideal candidates will have a Bachelor’s degree and a minimum of 2 years of experience in sales support or back-office operations.

Qualifications

• Bachelor's degree in Business Administration, Commerce, or related field.
• Minimum 2 years in sales support or back-office operations.
• Strong proficiency in MS Office and CRM platforms.

Responsibilities

• Support sales team with lead management and CRM data entry.
• Prepare sales reports, contracts, and proposals.
• Coordinate with internal teams for sales processing.

Skills

Organizational Skills

Multitasking

Time Management

Attention to Detail

Communication Skills

Education

Bachelor's degree in Business Administration

Bachelor's degree in Commerce

Bachelor's degree in a related field

Tools

Salesforce

HubSpot

MS Office

Job description

Job Overview
As a Back Office Executive, you will play a crucial role in supporting the daily activities of the telecom sales team. From handling documentation and CRM management to preparing reports and coordinating with internal departments, this position ensures operational efficiency and sales process continuity. It s a perfect role for candidates with a strong administrative background and a proactive approach to cross-functional collaboration.

Key Responsibilities

* Support the sales team with lead management, follow-ups, and CRM data entry
* Maintain up-to-date and accurate customer information within the CRM system
* Prepare sales reports, contracts, and proposals in a timely manner
* Coordinate with internal departments such as finance, legal, and operations for sales processing
* Manage customer documentation, contracts, and ensure regulatory compliance
* Maintain organized records of sales activities, client interactions, and approvals
* Serve as the communication link between the sales team and internal teams for escalations and approvals
* Assist with meeting scheduling, travel planning, and team logistics
* Generate and submit weekly/monthly performance reports and analytical insights

Job Requirements

* Bachelor s degree in Business Administration, Commerce, or a related field
* Minimum 2 years of experience in sales support, back-office operations, or administration preferably in the telecom sector
* Strong proficiency in MS Office (Excel, Word, PowerPoint) and CRM platforms such as Salesforce or HubSpot
* Excellent organizational, multitasking, and time-management abilities
* Strong attention to detail and effective communication skills

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