B2B Sales Representative

Majid Al Futtaim; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading company in luxury retail is seeking a B2B Sales Specialist who will deliver exceptional customer service and achieve sales targets. Ideal candidates will have 3-5 years of industry experience, preferably in luxurious furniture, and a Bachelor's degree. This role focuses on maintaining client relationships while maximizing sales through product knowledge and customer engagement strategies.

Qualifications

• Bachelor’s degree required.
• 3-5 years industry experience preferred.
• Strong command of English.

Responsibilities

• Deliver outstanding experiences to B2B clients.
• Achieve sales targets and upsell products.
• Address customer concerns promptly.

Skills

Customer Service

Sales Techniques

Product Knowledge

Upselling

Cross-selling

Education

Bachelor's degree

Job description

ROLE SUMMARY

The role will be responsible for delivering outstanding experience to all Business to Business (B2B) clients using appropriate sales techniques and product knowledge to achieve set sales targets. The role is also responsible to support deplete available stock, promote new products, and maintain accurate follow up for payment process and collection.

ROLE PROFILE

• Be the ultimate champion of Customer Service standards in line with Majid Al Futtaim guidelines, understanding customer needs and enabling the fulfillment of an exceptional experience for the customer.
• Ensure customer concerns are addressed promptly and professionally and escalated in a timely manner to the B2B Sales Manager.
• Support internal teams as and when required through the sales process ensuring maximum benefit to the business.
• Achieve set sales targets and use creative ways to exceed the same, keeping the customer in mind.
• Drive enhanced sales targets thorough product knowledge, taking opportunities to up sell and cross sell.
• Ensure awareness and understanding of product range and current instore promotion details, sharing the information with customers.
• Be responsible for payment process collection in all authorized modes.
• Take the lead to ensure operational standards are in line with company guidelines at all times.
• Comply with all security policies and regulations, minimizing exposure to stock loss.
• Contribute and support the business in achieving the Dare Today, Change Tomorrow sustainability strategy.

REQUIREMENTS

• Bachelor's degree.
• 3-5 years industry experience
• Luxurious furniture background is a must.
• Strong command of English