B&F Support Expert (Hostess) - Garage Services

Marriott Hotels Resorts; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

Marriott Hotels Resorts is seeking a Guest Service Support Expert in Abu Dhabi. The role involves assisting in food and beverage operations, ensuring a memorable dining experience while adhering to safety standards. Ideal candidates will possess a high school diploma and a knack for customer service, with preference for prior food industry experience.

Qualifications

• No related work experience required; experience in food and beverage preferred.
• Ability to manage physical tasks such as lifting and moving.
• Follow company policies and procedures.

Responsibilities

• Support food and beverage operations and maintain cleanliness.
• Ensure safe workplace and assist kitchen staff.
• Provide excellent customer service during guest interactions.

Skills

Customer Service

Teamwork

Education

High school diploma or G.E.D. equivalent

Job description

Description

POSITION SUMMARY

Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success: creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move over sloping, uneven, or slippery surfaces), manage the menu (read and visually verify information), and take a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience required. Previous experience in a food and beverage environment is preferred.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued, and our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.