B&F Service Expert (Spanish, French, Italian, Russian speaker) - In Room Dining

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality company in Dubai is seeking a Guest Service Expert to enhance the dining experience of our guests. Responsibilities include serving guests, setting tables, and managing transactions. Candidates should have effective communication skills and a high school diploma or equivalent. Join us to contribute to memorable dining experiences.

Qualifications

• Must be able to stand, sit, or walk for extended periods.
• Ability to move items weighing less than or equal to 25 pounds without assistance.
• Effective verbal and written communication skills.

Responsibilities

• Set tables and communicate with the kitchen to ensure a smooth guest experience.
• Interact with and serve guests, maintaining clean work areas.
• Manage transactions as part of the guest experience.

Skills

Communication skills

Customer service

Time management

Education

High school diploma or G.E.D. equivalent

Job description

Overview

Our jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables communicating with the kitchen interacting and serving guests or cleaning work areas and supplies the Guest Service Expert makes transactions feel like part of the experience.

Responsibilities

• Set tables and communicate with the kitchen to ensure a smooth guest experience.
• Interact with and serve guests, and maintain clean work areas and supplies.
• Manage transactions as part of the guest experience.

No matter what position you are in there are a few things that are critical to success: creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees including bending, twisting, pulling and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to nondiscrimination on any protected basis including disability veteran status or other basis protected by applicable law.