B&F Service Expert - SoBe

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global hospitality company is seeking a Guest Service Expert in Dubai. The role involves setting tables, serving guests, and ensuring a memorable dining experience. Candidates should have a high school diploma and previous customer service experience is preferred. This position requires standing for long periods and adhering to safety standards. Join a company that values diversity and promotes equal opportunities for all associates.

Qualifications

• Previous customer service experience is a plus.
• Ability to handle transactions in a friendly manner.
• Willingness to stand and move for extended periods.

Responsibilities

• Set tables and serve guests to enhance their dining experience.
• Communicate effectively with the kitchen to ensure service quality.
• Maintain cleanliness and organization of work areas.

Skills

Guest interaction

Menu management

Safety and quality adherence

Education

High school diploma or G.E.D. equivalent

Job description

Overview

Our jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables communicating with the kitchen interacting and serving guests or cleaning work areas and supplies the Guest Service Expert makes transactions feel like part of the experience.

Responsibilities

• Set tables, communicate with the kitchen, interact with and serve guests, and clean work areas and supplies to support the guest experience.
• Handle transactions in a way that feels like part of the guest experience.
• Be on your feet and moving around for extended periods; stand, sit, or walk as needed; manage the menu (read and visually verify information).
• Move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance, up to 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Adhere to safety, policy, and quality standards; maintain professional uniform, appearance, and communications.
• Perform other reasonable duties as requested to support guests and the business.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

EEO Statement

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.