AVP, Infrastructure Resilience & Disaster Recovery

Mashreq; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Mashreq Bank is seeking an AVP – Infrastructure Resilience to lead and strengthen technology resilience, disaster recovery governance, and regulatory compliance across applications and infrastructure.

This senior role coordinates across UAE and IBG locations, drives drills, metrics, and continuous improvement, and works with risk, compliance, and technology leadership to ensure rapid recovery and sustained business continuity.

Qualifications

• Extensive knowledge of Disaster Recovery, Operational Resilience, Business Continuity, IT Risk Management, and Regulatory Compliance within a banking or highly regulated environment.
• Proven experience in leading enterprise recovery testing, resilience governance, audit remediation, and resilience transformation initiatives.
• Strong analytical, stakeholder management, governance, and communication skills, with the ability to drive cross-functional programs and influence senior stakeholders to achieve resilience and recovery objectives.
• Proven capability in working across medium to large, globally distributed and culturally diverse engineering and infrastructure operations teams, with a strong focus on resilience governance and risk management, is essential.

Responsibilities

• Develop, maintain, and enhance enterprise Disaster Recovery policies, standards, procedures, and frameworks.
• Govern DR readiness across all the applications and infrastructure platforms.
• Ensure compliance with regulatory requirements, internal policies, and audit recommendations.
• Manage DR risk assessments and track remediation of identified resilience gaps.
• Drive recovery capability maturity across all technology domains.
• Plan, coordinate, and facilitate disaster recovery drills and resilience exercises across multiple regions and business units.
• Lead applications, infrastructure, database, and integrated DR testing activities.
• Track Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs).
• Validate recovery procedures and ensure lessons learned are incorporated into future plans.
• Support operational resilience initiatives for critical business services.
• Review recovery strategies and service restoration priorities.
• Collaborate with business continuity teams to improve end-to-end resilience capabilities.
• Develop resilience metrics, KPIs, and reporting dashboards.
• Lead Disaster Recovery automation initiatives and tooling integration.
• Identify opportunities to reduce manual recovery activities.
• Measure automation adoption and recovery performance improvements.
• Support innovation initiatives related to resilience and recoverability.
• Manage technology resilience audit engagements and remediation activities.
• Coordinate responses to internal audit, external audit, and regulatory findings.
• Prepare evidence and documentation for audits and regulatory examinations.
• Support regulatory submissions related to DR and operational resilience.
• Track closure of audit observations and risk acceptance requests.
• Engage with Technology Leadership, Application Owners, Infrastructure Teams, Audit Teams, and Security Teams
• Facilitate governance forums, steering committees, and resilience reviews.
• Escalate critical issues impacting resilience readiness.
• Present resilience metrics and executive updates to senior management.
• Drive accountability for recovery preparedness across technology teams.
• Develop executive dashboards and resilience KPI reporting.
• Prepare board-level, management, and regulatory presentations.
• Monitor trends and provide recommendations for resilience improvements.

Job description

Mashreq Bank is seeking an AVP – Infrastructure Resilience to lead and strengthen technology resilience, disaster recovery governance, and regulatory compliance across applications and infrastructure.

This senior role coordinates across UAE and IBG locations, drives drills, metrics, and continuous improvement, and works with risk, compliance, and technology leadership to ensure rapid recovery and sustained business continuity.