AV Technician The St. Regis Downtown Dubai

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality company in Dubai is seeking an AV Technician to set up and operate AV equipment for events. You will ensure equipment functionality, assist guests with usage, and maintain safety protocols. The ideal candidate has a high school diploma and at least one year of experience in a related field. This role offers a dynamic work environment focused on guest satisfaction.

Qualifications

• At least 1 year of related work experience.
• Customer service skills are essential.
• Ability to lift and carry objects weighing less than or equal to 50 pounds.

Responsibilities

• Set-up and troubleshoot AV equipment in meetings.
• Ensure compliance with safety and security policies.
• Assist guests in using AV equipment.

Skills

AV equipment operation

Troubleshooting

Customer service

Education

High School diploma or G.E.D.

Job description

POSITION SUMMARY

Set-up, operate and troubleshoot all AV/projection/lighting/conferencing equipment devices and systems. Oversee the set-up of AV equipment in banquet and meeting rooms. Ensure all AV equipment is fully operational, repair or clean equipment when necessary. Label any broken equipment and communicate problems to manager/supervisor. Tape down and dress all loose wire and cable. Check delivered equipment and room set-up against Banquet Event Order. Communicate any additions or deletions to flowsheets to manager/supervisor. Assist and instruct guests/customers regarding proper usage and operation of AV equipment, up-sell different AV services and monitor equipment operation at appropriate intervals. Break-down, remove and secure equipment when not in use. Read, understand and adhere to Marriott Visual Productions (MVP program) SOP book.

Follow all company safety and security policies and procedures and report accidents, injuries and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others and support team to reach common goals. Comply with quality assurance expectations and standards. Reach, grasp, turn, manipulate, move, lift, carry, push, pull and place objects weighing less than or equal to 50 pounds without assistance. Visually inspect tools, equipment or machines. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

• Education: High School diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Required Experience: IC

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.