Overview
Reference: 2025-5834
Hotel: One Palm at Jumeirah
Division & Department:
Job Title: AV Technician - Riviera on the Beach
Contract Type: Permanent
Status: Full time
Location: United Arab Emirates | Dubai
The job description outlines responsibilities and expectations for an Audio Visual Technician at Riviera on the Beach, part of the Dorchester Collection. Candidates are expected to join a dedicated team, support AV/Protection/Lighting/conferencing systems, and help maintain a safe, high-standard guest experience consistent with the Dorchester Collection We Care philosophy. Some background on the employer’s culture and inclusion practices is included, along with information on accommodations during the recruitment process.
What you'll get
As an Audio-Visual Technician at Riviera on the Beach, you will receive a range of benefits, including:
- Competitive Salary Package
- Complimentary stays with breakfast included in our sister Dorchester Collection hotels
- 50% off at bars and restaurants within all of our sister Dorchester Collection hotels
- Meals on Duty
- Private Medical Insurance
- Life Insurance
- Flight Allowance every 24 months
- Shared Company Accommodation
- Company provided transportation to and from work
- Uniform provided by the Company with complimentary laundry
What you'll do
You’ll love what you do and take pride in delighting our guests:
- You will be joining a dedicated beach team and will report directly to the Beach Club Management team.
- You will be responsible to set-up, operate, and troubleshoot all AV/Protection/Lighting/conferencing equipment, devices, and systems. Oversee the set-up of AV equipment in banquet and meeting rooms. Ensure all AV equipment is fully operational. Perform repair and maintenance of electronic systems and equipment (TV systems, In-House movie system, In-House music system, Intercom system, two-way radio system, AV, projection, etc.). Diagnose malfunctions using test equipment and hand tools and correct problems. Follow AV equipment preventive maintenance checklist to ensure high-quality guest experiences.
- Maintain engineering area, keep it clean and orderly. Coordinate with other engineering staff for smooth operation. Report safety hazards or maintenance problems to the manager promptly.
- Apply the company values—Passion, Personality, Respect, Working Together and Creativity—to daily work and guest service.
- Comply with departmental/corporate SOP & LSOP. Implement Dorchester Collection Policies, Standards and Procedures in relation to Engineering. Maintain awareness of safety analyses and strive for an accident-free work environment.
- May be asked to complete other tasks as needed and may need to adjust hours to cover hotel needs.
- Be prepared for exposure to heat and sun in beach club operations, with standing and walking for long periods and operating under pressure.
- The job description provides a general overview; specific tasks may vary and are subject to change.
The items shared describe a day in the life of an Audio-Visual Technician; specifics on how we care for our Beach Club will be provided during onboarding.
What you'll bring
- Your unique personality and passion. Technical Trade Certificate in Electronic/Electrical/Mechanics/IT or related. Vocational Certificate/Diploma or equivalent. Technical trainings in Electrical/Electronic/IT.
- At least 2 years’ experience in facility management with minimum 1 year in an international 5-star hotel luxury brand. Minimum 2 years of hands-on experience in a Guest rooms technician or similar role. Successful pre-opening experience.
- Ability to perform routine maintenance on AV systems and equipment. Knowledge of materials, methods, and tools for maintenance of AV systems. Ability to read building electrical drawings and maintain maintenance inventory.
- Excellent communication skills with a strong customer service ethic. Proficiency in English.
Job Location
United Arab Emirates
Location
Dubai
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