AV technician

VOCO Hotels; Dubai; On-site; AED 25,000 - 35,000; Full time

Job summary

A leading hotel brand seeks an AV Technician responsible for setting up, operating, and maintaining audio-visual systems for events and guest services. The role requires hands-on technical expertise and will involve troubleshooting AV equipment, ensuring seamless experiences for clients and guests with high-quality audio and visuals.

Qualifications

• Minimum 2-3 years of experience as an AV Technician.
• Hands-on experience with sound systems and video conferencing tools.
• Basic understanding of network and IT systems integration is a plus.

Responsibilities

• Prepare and set up AV equipment for various events.
• Operate audio mixers, microphones, projectors, and other multimedia systems.
• Liaise with guests to understand their AV needs and provide support.

Skills

Troubleshooting

Client Support

Technical Skills

AV Systems Knowledge

Education

Diploma or technical certificate in Audio-Visual Technology

Tools

Sound systems

Video conferencing tools

Projectors

Lighting control panels

Job description

The AV Technician is responsible for setting up, operating, and maintaining all audio-visual equipment and systems used in the hotel s event spaces, conference rooms, public areas, and guest service initiatives. The role ensures that meetings, events, entertainment programs, and digital services run smoothly with top-quality sound, visuals, and connectivity. In a resort or island setting, the technician is also expected to be resourceful and proactive due to the limited immediate technical support available.

[daytoday]

The AV Technician is responsible for setting up, operating, and maintaining all audio-visual equipment and systems used in the hotel s event spaces, conference rooms, public areas, and guest service initiatives. The role ensures that meetings, events, entertainment programs, and digital services run smoothly with top-quality sound, visuals, and connectivity. In a resort or island setting, the technician is also expected to be resourceful and proactive due to the limited immediate technical support available.

Setup & Operation

• Prepare and set up AV equipment for meetings, weddings, conferences, entertainment shows, and special events.

• Operate audio mixers, microphones, speakers, projectors, video walls, smart screens, lighting systems, video conferencing tools, and other multimedia systems.

• Ensure equipment is functioning properly before, during, and after events; provide on-site support for presenters or performers.

Maintenance & Troubleshooting

• Perform daily checks, maintenance, and inventory control of AV equipment.

• Troubleshoot and resolve issues related to sound, video, lighting, projection, or connectivity on the spot.

• Repair or coordinate repairs of damaged or malfunctioning equipment.

Client & Guest Support

• Liaise with event planners, banquet managers, and guests to understand AV requirements and provide professional support.

• Offer basic training or support for guest speakers using AV systems (e.g., connecting laptops, using microphones, playing media).

Systems Integration

• Support the integration of AV with hotel IT systems, including digital signage, IPTV, and background music systems.

• Assist with AV for in-room technology (TVs, Bluetooth, smart controls), especially in villas or suites with premium setups.

Administrative & Reporting

• Keep accurate records of AV usage, issues, and maintenance.

• Provide feedback and improvement ideas for AV setups, technologies, or guest experience enhancements.

• Maintain cleanliness, safety, and organization in all AV storage and control areas.

[requirements]

• Diploma or technical certificate in Audio-Visual Technology, Electronics, IT, or a related field.

• Minimum 2 3 years of experience in a similar AV technician role, preferably in a hotel, resort, or event venue.

• Hands-on experience with:

  • Sound systems (mixers, amplifiers, speakers)

  • Video conferencing tools (Zoom, Teams, Webex)

  • Projectors, LED screens, smart TVs

  • Lighting control panels and stage lighting

  • AV over IP and wireless presentation systems

• Basic understanding of network and IT systems integration is a plus.

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