Automotive Service Technician - Multi-Brand Vehicles Job Snapshot - Role: Automotive Service Technician - Location: Dubai, United Arab Emirates - Industry: Automotive - Function: Vehicle Repair and Maintenance - Experience: Minimum 5 years with passenger cars and light commercial vehicles - Job Type: Full Time - Work Arrangement: On-site
Al-Futtaim Automotive is seeking an experienced Automotive Service Technician to carry out vehicle servicing, maintenance, and repairs on passenger cars and light commercial vehicles (LCVs) in Dubai, United Arab Emirates. The role involves performing oil changes, tyre replacement and balancing, puncture repairs, brake replacement, routine servicing, basic diagnostics, and air conditioning re-gassing across different vehicle makes and models. The successful candidate will be responsible for completing assigned jobs efficiently, identifying additional repair requirements, maintaining accurate service documentation, and ensuring work meets company and manufacturer standards. Reporting to the Service Supervisor, the Technician will work in a busy automotive service environment where technical accuracy, productivity, safe working practices, and customer satisfaction are essential.
Job Details: Country: United Arab Emirates - City: Dubai - Industry: Automotive - Function: Vehicle Repair and Maintenance - Salary: Not disclosed - Gender: No Preference - Candidate Nationality: Not specified - Job Type: Full Time - Work Arrangement: On-site
Vehicle Servicing and Maintenance
- Perform routine servicing and maintenance on passenger cars and light commercial vehicles.
- Carry out engine oil changes and other scheduled maintenance activities.
- Replace, balance, and repair tyres, including puncture repairs.
- Inspect and replace brake components as required.
- Perform basic vehicle diagnostics and identify mechanical or electronic faults.
- Carry out automotive air conditioning re-gassing.
- Complete component replacement and general repair work according to company and manufacturer standards.
- Work independently on assigned servicing and repair activities.
- Ensure completed repairs meet the required technical and quality standards.
Vehicle Inspection and Diagnosis
- Conduct electronic vehicle health checks (EVHC) to identify maintenance and repair requirements.
- Use diagnostic equipment to investigate basic mechanical and electronic faults.
- Identify additional work required during vehicle inspections and servicing.
- Report additional repair requirements following completion of vehicle health checks.
- Use intelligent testers, scan tools, and other appropriate diagnostic equipment.
- Apply technical knowledge of core vehicle systems to troubleshoot faults.
- Ensure accurate diagnosis before carrying out repairs.
- Conduct final inspections and quality testing after completing assigned work.
Repair Orders and Service Documentation
- Complete vehicle inspection check sheets accurately.
- Record service activities, repairs, and inspection findings on the repair order.
- Maintain clear vehicle service documentation for completed work.
- Prepare repair and service estimates for customers.
- Communicate identified faults and additional repair requirements.
- Ensure relevant technical information is recorded correctly.
- Provide clear explanations of vehicle faults to customers when required.
Tools and Equipment Management
- Maintain tools and equipment carried in the assigned company vehicle according to company standards.
- Handle special service tools correctly and safely.
- Use appropriate tools and diagnostic equipment for each maintenance or repair task.
- Maintain tools in suitable working condition.
- Manage spare parts inventory carried in the assigned work vehicle.
- Track and return unused parts in accordance with company procedures.
- Maintain an organized and clean working environment.
- Ensure proper housekeeping at the work location.
Health, Safety and Environmental Compliance
- Follow company health and safety requirements during servicing and repair activities.
- Maintain safe working practices when handling vehicles, tools, and equipment.
- Apply appropriate precautions when working with automotive fluids and related substances.
- Ensure safe handling and environmental control of hazardous materials, including engine oil and brake fluid.
- Maintain a safe and orderly working area.
- Follow applicable company procedures for workshop safety and environmental protection.
Repair Quality and Customer Satisfaction
- Follow the Fix It Right First Time approach to minimize repeat repairs.
- Apply appropriate diagnostic and troubleshooting methods before completing repairs.
- Verify the quality of completed servicing and maintenance work.
- Conduct final checks to confirm that identified issues have been addressed.
- Maintain high standards of workmanship across different vehicle brands.
- Support customer satisfaction through accurate repairs and reliable service.
- Explain technical faults and repair requirements clearly when customer communication is required.
Productivity and Time Management
- Complete assigned servicing and repair jobs within scheduled timelines.
- Achieve the efficiency and productivity targets established by management.
- Organise daily work to ensure scheduled jobs are completed.
- Manage time effectively across multiple service and repair assignments.
- Maintain punctuality when attending assigned jobs.
- Balance productivity with technical accuracy and repair quality.
- Communicate issues that may affect the timely completion of assigned work.
Required Technical Skills
- Strong practical knowledge of passenger car and light commercial vehicle servicing.
- Proven ability to perform maintenance, repairs, and component replacement independently.
- Understanding of core automotive mechanical and electronic systems.
- Basic diagnostic and troubleshooting skills for mechanical and electronic faults.
- Experience using automotive diagnostic scan tools and intelligent testers.
- Ability to perform tyre servicing, brake replacement, oil changes, and air conditioning re-gassing.
- Knowledge of vehicle inspection and repair documentation procedures.
- Ability to identify additional maintenance and repair requirements.
- Familiarity with manufacturer service standards and repair procedures.
- Safe handling of automotive tools, equipment, and hazardous fluids.
- Ability to maintain repair quality while meeting productivity targets.
Qualifications and Experience
- Trade Certificate or Diploma in Mechanical Engineering or Automobile Engineering.
- At least 5 years of experience servicing and repairing passenger cars and light commercial vehicles.
- Proven technical expertise in independent vehicle servicing, repairs, and component replacement.
- Experience in a multi-brand automotive service centre is mandatory.
- Strong understanding of core vehicle systems.
- Ability to diagnose basic mechanical and electronic faults.
- Ability to explain complex vehicle faults to customers when required.
Driving Licence and Language Skills
- A valid UAE driving licence with a clean driving record is preferred.
- Good written and verbal English communication skills.
- Arabic or other language skills are an advantage.
Reporting and Work Environment
The Automotive Service Technician will report to the Service Supervisor and work in a busy automotive service environment. The role requires hands-on vehicle servicing, accurate fault identification, and effective completion of maintenance and repair tasks in accordance with company and manufacturer requirements. The Technician will be expected to maintain service quality, meet assigned productivity targets, manage tools and vehicle parts responsibly, and contribute to customer satisfaction through reliable repair work.
Job Reference
Job Requisition ID: 182322
About Al-Futtaim Automotive
Al-Futtaim Automotive is a major division of Al-Futtaim Group, providing automotive products and mobility services across the Middle East, Asia, and Africa. Its business activities include vehicle distribution, manufacturing, leasing, and aftersales services. The division represents internationally recognized automotive brands, including Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo, and RAM. Al-Futtaim Automotive serves individual motorists, fleet operators, and commercial customers through a portfolio covering passenger vehicles, SUVs, electric vehicles, motorcycles, commercial vehicles, and industrial equipment. The business focuses on customer service, technical quality, innovation, and mobility solutions while supporting the professional development of its automotive workforce.
About Al-Futtaim Group
Established in the 1930s and headquartered in Dubai, Al-Futtaim is a diversified privately held regional business with operations across more than 20 countries. The Group operates in automotive, financial services, real estate, retail, and healthcare, partnering with more than 200 international brands. Al-Futtaim's business values emphasize respect, excellence, collaboration, and integrity, with a focus on meeting customer needs and supporting sustainable business growth.