Automotive Service Advisor - European Cars

Greenfix Property Care; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A vehicle service company in Dubai is seeking a Service Advisor for European cars. The ideal candidate will have a diploma or bachelor's degree in automobile engineering and at least 2 years of experience in the UAE. Responsibilities include greeting customers, scheduling appointments, preparing work orders, and ensuring customer satisfaction. This full-time position offers a monthly salary between AED 3,000 and AED 4,000.

Qualifications

• Minimum 2 Years Experience In UAE is Must.

Responsibilities

• Greet customers and listen to their concerns regarding their vehicle's performance.
• Schedule service appointments and coordinate with technicians.
• Prepare accurate work orders based on technician diagnostics.
• Communicate with customers about progress and additional service needs.
• Handle customer questions and concerns with professionalism.
• Ensure vehicles are delivered to customers clean and in good condition.

Skills

Customer service

Communication skills

Automobile knowledge

Education

Diploma or Bachelor Degree in Automobile Engineering

Job description

We are looking for a Service Advisor - European Cars.

Diploma or Bachelor Degree in Automobile Engineering preferred

Minimum 2 Years Experience In UAE Is Must

Responsibilities:

• Greet customers and listen to their concerns regarding their vehicle's performance or maintenance needs.
• Schedule service appointments and coordinate with technicians to ensure timely repairs; Explain recommended services and costs clearly and honestly to customers.
• Prepare accurate work orders and estimates based on technician diagnostics.
• Communicate with customers about the progress of their vehicle, including delays or additional service needs.
• Handle customer questions, concerns, and complaints with professionalism and empathy.
• Ensure vehicles are delivered to customers clean and in good condition after service; Maintain detailed records of all interactions and services performed.
  
  

Job Type: Full-time

Pay: AED3,000.00 - AED4,000.00 per month

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