Audio Visual (AV) Technician

21c Museum Hotels; Ras Al Khaimah; On-site; AED 40,000 - 60,000; Full time

Job summary

A luxury hotel in Ras Al Khaimah seeks an Audio Visual Technician to manage technical elements for events. Duties include setting up AV equipment, troubleshooting issues, and collaborating with teams to ensure smooth operations. Ideal candidates have a diploma in AV Technology and 1-2 years of relevant experience. The role offers a competitive package and development opportunities in a creative environment.

Benefits

Competitive package

Development opportunities

Qualifications

• 1–2 years of hands-on AV experience in hotels or event venues.
• Solid knowledge of AV systems and equipment.
• Fluent in English; additional languages are a plus.

Responsibilities

• Set up and operate AV equipment for events.
• Conduct regular checks and maintenance of AV systems.
• Collaborate with other teams for seamless service.

Skills

Troubleshooting skills

Communication skills

Teamwork

Ability to work under pressure

Flexibility

Education

Diploma or certification in Audio Visual Technology

Tools

Sound systems

Video projection equipment

Lighting equipment

Multimedia equipment

Job description

Company Description

SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with its avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals – you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.

Overview

The Audio Visual Technician is responsible for the setup, operation, and maintenance of audio, visual, lighting, and multimedia systems across the resort. From conferences and weddings to entertainment shows and lifestyle activations, the AV Technician ensures all technical elements run smoothly and in line with SO/’s creative and stylish standards.

Key Responsibilities

Event Operations

• Set up, operate, and dismantle AV equipment for meetings, events, and entertainment shows.
• Provide on-site technical support and troubleshooting during events.
• Ensure smooth execution of presentations, performances, and guest experiences.

Equipment & Maintenance

• Conduct regular checks, testing, and preventive maintenance of AV systems.
• Troubleshoot and resolve audio, video, and lighting issues quickly.
• Ensure safe handling, storage, and inventory control of all AV equipment.

Collaboration

• Work closely with the Events, Entertainment, and Recreation teams to support creative event concepts.
• Assist the AV Supervisor and Manager with technical logistics.
• Communicate effectively with clients, performers, and colleagues to deliver seamless service.

Health, Safety & Compliance

• Follow safety standards and procedures for installation and operation of AV and stage equipment.
• Report hazards, equipment faults, or incidents promptly.

Qualifications

• Diploma, certification, or technical training in Audio Visual Technology or related field.
• 1–2 years of hands-on AV experience, preferably in hotels, resorts, or event venues.
• Solid knowledge of sound systems, video projection, lighting, and multimedia equipment.
• Strong troubleshooting and problem-solving skills.
• Ability to work under pressure and adapt to last-minute changes.
• Team player with excellent communication skills.
• Fluent in English (additional languages are an advantage).
• Flexible to work evenings, weekends, and holidays.

Additional Information

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.