Asst Restaurant Manager (Small Unit)|Origins - F&B (VUQ)

Emaar; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading company in the UAE seeks a Restaurant Manager to enhance dining experiences and lead service teams. The ideal candidate will possess strong emotional intelligence, at least 4 years of hospitality experience, and a commitment to customer satisfaction. This role is essential in delivering high-quality service in a fast-paced environment.

Qualifications

• Minimum 4 years of experience in hospitality.
• 2 years as an F&B specialist in a supervisory role.
• High school diploma required; college degree preferred.

Responsibilities

• Ensure exceptional dining experiences and oversee F&B operations.
• Provide coaching and training, conduct shift huddles.
• Implement service recovery strategies and analyze operations.

Skills

Emotional intelligence

Customer service

Coaching

Operational analysis

Communication

Resilience

Education

High school diploma

College degree in Hotel Management

Job description

This function aims to ensure exceptional dining experiences within a highly empowered environment. The role involves representing our brand throughout the guest journey to deliver a flawless dining experience. The goal is to turn each guest into a happy fan of our restaurants by delighting them from welcome to farewell.

WHAT YOU WILL NEED TO SUCCEED

• Genuine service personality with high emotional intelligence (EQ).
• Minimum 4 years of experience in the hospitality industry.
• Minimum 2 years of experience as an F&B specialist in a supervisory role or similar experience in a 5-star hospitality environment.
• High school diploma required; a college degree in Hotel Management or a related field is preferred.
• Oversee and ensure all operational tasks in F&B service align with service standards and procedures.
• Provide coaching and on-the-job training.
• Offer constructive feedback both on- and off-the-job.
• Analyze operations and allocate resources accordingly.
• Conduct shift huddles to ensure seamless communication.
• Prevent complaints and implement service recovery strategies when needed.
• Proactively communicate with team members, always prioritizing guest interests.
• Customer First mindset
• Drive for Results
• Commitment to Learning
• Resilience

At Emaar, our DNA forms the foundation of everything we do. It influences how we serve customers, communicate internally, and make decisions. It embodies who we are and how we operate.

Core Values

Customer Focus: Customers are our top priority. We pride ourselves on delivering on promises and earning their trust through flawless products, services, and experiences.

Ownership Mindset: No detail is too small, challenge is an opportunity, and ambitions are high. We strive for efficiency and effectiveness to remain future-ready and competitive.

Fast-Paced Environment: Speed is crucial. We adapt quickly, leveraging the skills, knowledge, and passion needed to deliver rapid results for our customers.

Talent and Tenacity: Our team is composed of talented, energetic, and positive individuals who dream big and act swiftly. We challenge the status quo and innovate to reflect the future.

Position: Restaurant Manager • United Arab Emirates