Asst. Housing & HR Services Manager - Conrad Abu Dhabi Etihad Towers

Hilton Worldwide, Inc.; Abu Dhabi; On-site; AED 60,000 - 85,000; Full time

Job summary

A leading global hospitality company is seeking an Assistant Housing Manager for its Abu Dhabi location. The role focuses on overseeing staff accommodation operations, ensuring compliance with housing policies, and maintaining high customer service standards. Ideal candidates will have previous hospitality experience and strong leadership skills to effectively manage team dynamics and enhance employee relations.

Qualifications

• Previous experience in staff accommodation within hospitality.
• Positive attitude and commitment to service standards.
• Ability to work under pressure, independently or in a team.

Responsibilities

• Distribute workload to ensure productivity and satisfaction.
• Conduct performance reviews, coaching, and counseling.
• Assist in organizing social activities and monitor budgets.

Skills

Leadership

Communication

Customer Service

Interpersonal Skills

Education

Basic Fire and Safety certification

Basic Life Support certification

Job description

Job Description

Job Number:

Work Locations

Conrad Abu Dhabi Etihad Towers, West Corniche, Abu Dhabi

Overview

An Assistant Housing Manager assists in overseeing and directing all aspects of staff accommodation operations under the guidance of the Human Resources department. The role involves ensuring high-quality housing management services in a safe and secure environment, monitoring maintenance and facilities issues, and supporting employee relations.

What will I be doing?

As an Assistant Housing Manager, you will:

• Distribute and delegate workload to ensure productivity and team satisfaction while managing expenses.
• Conduct performance reviews, coaching, and counseling for team members.
• Ensure compliance with staff housing policies.
• Assist in organizing social activities and support project timelines.
• Participate in hiring and training team members, and communicate effectively in meetings.
• Attend meetings to disseminate information and handle housing-related complaints.
• Assist in preparing budgets and monitor financial control throughout the year.
• Provide accurate information to incoming employees and greet customers professionally.
• Maintain accurate staff housing allocation reports.
• Create and distribute flyers, memos, and newsletters as needed.

What are we looking for?

The ideal candidate:

• Has previous experience in staff accommodation within hospitality or similar roles.
• Possesses a positive attitude and leadership skills.
• Has good communication and interpersonal skills.
• Is committed to high customer service standards.
• Is flexible and able to work under pressure.
• Can work independently or as part of a team.

Preferred qualifications include:

• Knowledge of hospitality industry.
• Understanding of employment law and employee relations.
• Basic Fire and Safety certification.
• Basic Life Support certification.

What will it be like to work for Hilton?

Hilton is a leading global hospitality company offering a range of lodging options from luxury hotels to extended-stay suites. We are committed to providing exceptional guest experiences and creating a warm, welcoming environment for our team members. Our vision is to "fill the earth with the light and warmth of hospitality," and our team members are central to this mission.