Associate Vice President - Sales Enablement & Training | Dubai, UAE

Associate Vice President - Sales Enablement & Training

Description

Join our dynamic team to lead and optimize onboarding controls, training requirements, and processes for Direct Sales & Employee banking, driving customer journey simplification for retail asset products.

What You'll Do

• Manage Onboarding and Training: Develop and deliver comprehensive training programs for all channels within the Direct Sales umbrella, enhancing both technical and soft skills of the sales team.
• Provide Coaching and Feedback: Offer ongoing coaching and real-time feedback to improve selling techniques, product knowledge, and overall effectiveness.
• Evaluate Performance: Regularly assess sales performance, track key performance indicators, and identify areas for improvement.
• Conduct Hiring Sessions: Organize hiring sessions and open houses to maintain headcount in line with the budget.
• Optimize Sales Processes: Identify gaps in the sales process and familiarize the sales force with process changes and enhancements.
• Cross-Functional Collaboration: Work closely with other departments to ensure cross-functional collaboration and maximize sales effectiveness.
• Drive Initiatives: Support initiatives within Retail banking using structured project methodologies and present analysis and solutions to senior management.
• Ensure Compliance: Ensure the sales force understands and adheres to compliance, regulatory, and governance guidelines.
• Develop Customer Journey Maps: Create customer journey maps and engage customer feedback to address training needs and highlight improvements.

• Experience: 8-10 years of experience in a similar field, with at least 7 years managing sales teams or sales backend functions.
• Technical Skills: Proficiency in MS Office, especially advanced Excel and PowerPoint.
• Analytical Skills: Ability to analyze complex data sets and translate them into actionable solutions.
• Sales Enablement Tools: Experience with sales enablement tools and systems is an added advantage.
• Project Management: Ability to manage multiple projects simultaneously, ensuring efficient completion within established timeframes.
• Leadership: Strong ability to inspire and motivate a sales team, fostering a positive and growth-oriented work environment.
• Compliance Knowledge: Thorough understanding of compliance, regulatory, and governance guidelines.