Associate Vice President - Product Manager, Unsecured Lending - Retail Banking

RAKBANK; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading bank in UAE is seeking an Associate Vice President - Product Manager for Unsecured Lending. This role focuses on strategic development, digital transformation, and lifecycle management of personal loans and microfinance. The ideal candidate has 5–7 years in retail banking, with proven success in product management and a strong digital orientation. Competitive compensation and benefits are offered.

Benefits

Competitive, performance-linked compensation

Medical coverage for you and your family

Comprehensive life insurance

Career development opportunities

Mentorship from seasoned professionals

Qualifications

• 5–7 years in retail banking, ideally with UAE personal loan exposure.
• Proven success in product management, pricing, risk, or digital lending.
• Strong digital orientation and data/analytics capabilities.

Responsibilities

• Lead the strategic development and lifecycle management of unsecured lending products.
• Set and manage pricing strategies and collaborate with risk teams.
• Monitor portfolio performance for growth and risk-adjusted returns.

Skills

Customer-Centric Mindset

Commercial Acumen

Digital & Data

Risk Awareness

Collaboration

Communication

Initiative

Education

Bachelor’s degree in Business Administration, Finance, Marketing, or related field

MBA preferred

Job description

Associate Vice President - Product Manager, Unsecured Lending - Retail Banking

Overview

This role reports to the SVP – Head of Unsecured Assets within the Retail Banking Division. The AVP will lead the strategic development, digital transformation, and lifecycle management of unsecured lending products, including Personal Loans and Microfinance / Advance Against Salary. The role is focused on driving innovation, pricing strategy, funnel optimisation, and risk–reward outcomes, while ensuring compliance and enhancing customer experience.

Key Responsibilities

Product Strategy & Roadmap

• Support the Head of Unsecured Assets in shaping and executing the unsecured lending strategy.
• Develop a forward-looking roadmap aligned with customer needs, market trends, and regulatory requirements.
• Execute initiatives that drive digital adoption, growth, and profitability.

Pricing, Credit & Funnel Management

• Set and manage pricing strategies, credit limits, and pre-approved offers.
• Collaborate with Risk and Credit teams to balance competitiveness with risk appetite.
• Monitor and optimise funnel performance across acquisition, drop-off, and conversion.

Digital Journeys & Transformation

• Lead design and rollout of end-to-end digital lending journeys (e.g., STP, automation).
• Partner with analytics teams to implement data-driven improvements.
• Drive commercialisation through digital marketing and personalised offers.

Growth & Distribution

• Work with sales and distribution teams to boost product adoption.
• Provide training and insights to enhance sales effectiveness and digital conversion.
• Collaborate with Marketing on integrated campaigns to maximise acquisition and ROI.

Customer & Portfolio Management

• Monitor portfolio performance for growth, yield, and risk-adjusted returns.
• Drive retention, cross-sell, and lifecycle initiatives.
• Enhance digital customer experience, measured by NPS and complaint reduction.

Governance, Risk & Fraud Management

• Ensure compliance with UAE Central Bank regulations and internal policies.
• Own the RCSA for unsecured products.
• Proactively manage product, operational, and fraud risks.

Qualifications & Experience

• Bachelor’s degree in Business Administration, Finance, Marketing, or related field. MBA preferred.
• 5–7 years in retail banking, ideally with UAE personal loan exposure.
• Proven success in product management, pricing, risk, or digital lending.
• Strong digital orientation and data/analytics capabilities.
• Experience with regulated products and credit frameworks.

Skills & Competencies

• Customer-Centric Mindset: Passion for digital-first customer journeys.
• Commercial Acumen: Understanding of unsecured lending profitability drivers.
• Digital & Data: Skilled in funnel analytics, A/B testing, and transformation.
• Risk Awareness: Knowledge of credit policy and fraud management.
• Collaboration: Ability to influence across functions.
• Communication: Strong stakeholder engagement.
• Initiative: Proactive and innovation-driven.

What’s In It For You?

• Competitive, performance-linked compensation
• Medical coverage for you and your family
• Comprehensive life insurance
• Inclusive and diverse workplace culture
• Career development and fast-track growth opportunities
• Mentorship from seasoned audit professionals