Associate sales - Showroom Sales

Lals Group LLC; Dubai; On-site; USD 20,000 - 30,000; Full time

Job summary

A leading furniture store in Dubai is seeking a passionate customer service associate. The role involves greeting customers, providing expert advice, and managing product displays to enhance the shopping experience. Ideal candidates will have a strong background in retail, an eye for aesthetics, and a desire to learn about current trends in furniture and interior design.

Qualifications

• Experience in a customer-facing role, preferably in furniture or retail.
• Passion for furniture and interior design, with attention to detail.
• Basic computer skills for sales transactions.

Responsibilities

• Greet and welcome customers, showcasing furniture collections.
• Process sales transactions and assist in inventory management.
• Collaborate with design and sales teams for personalized solutions.

Skills

Customer service

Sales techniques

Product knowledge

Education

High school diploma or equivalent

Additional education in interior design or sales

Job description

• Greet and welcome customers as they enter the store, providing a warm and inviting atmosphere.
• Assist customers in identifying their furniture preferences, requirements, and style preferences.
• Showcase the furniture collection by providing detailed product information, features, and benefits to customers.
• Offer expert advice and recommendations to help customers make informed purchase decisions.
• Actively listen to customers, addressing their inquiries and concerns promptly and professionally.
• Collaborate with the design and sales teams to provide personalized design solutions that align with customers’ needs and preferences.
• Maintain a deep understanding of the furniture products, materials, and construction techniques to address customer queries accurately.
• Keep the shop floor organized and visually appealing by arranging furniture displays, maintaining cleanliness, and ensuring products are properly labeled with accurate pricing information.
• Process sales transactions, including handling cash, credit/debit cards, and other payment methods efficiently and accurately.
• Assist in inventory management by conducting stock checks, restocking merchandise, and reporting shortages or discrepancies to the supervisor.
• Maintain an up-to-date knowledge of current furniture trends, industry developments, and competitors' offerings.
• Collaborate with the team to achieve sales targets and contribute to the overall success of the store.
• Participate in training sessions to enhance product knowledge, customer service skills, and sales techniques.

Desired Candidate Profile

• High school diploma or equivalent; additional education in interior design, sales, or related fields is a plus.
• Proven experience in a customer-facing role, preferably within the furniture, retail, or interior design sectors.
• Strong passion for furniture and interior design, with a keen eye for aesthetics and detail.
• Strong product knowledge and a genuine interest in furniture and interior design trends.
• Basic computer skills for processing sales transactions and accessing product information.

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Office No.1906, Prime Commercial Tower Business Bay, Dubai, United Arab Emirates (UAE)