Job Purpose
The Associate Director of Security Administration is accountable for developing, leading and regularly improving a comprehensive and compliant security administration program for Wynn Al Marjan Island (WAMI) in close coordination with internal and external partners. The position’s mandate includes scheduling and administrative services, as well as access control system administration and the security and crisis management training program.
Essential Duties
Operations Leadership
- Effectively exercise independent decision making, as a subject matter expert under stress.
- Conduct benchmark studies to identify / adopt best practices for operational units under mandate.
- Maintain in-depth knowledge of local regulations to ensure full operational compliance.
- Perform regular reviews of existing practices and conditions, identifying gaps against best practices.
- Research and recommend new technologies and systems to improve operational efficiency.
- Develop comprehensive policies and procedures for operations, and implementation processes.
- Establish strategic objectives and supporting key performance indicators for operations team.
- Design and implement supporting forms using modern methods to ensure accuracy and compliance.
- Create manpower and equipment schedules that optimize performance and resource allocation.
- Develop code-compliant business proposals aligned with best practices and organizational goals.
- Prepare budget forecasts to support business proposals and operational planning.
- Submit purchase orders for necessary equipment, ensuring alignment with budget.
- Maintain strong relationships with government emergency services and regulatory authorities.
- Maintain an awareness of applicable regulation and ensure compliance.
Security Administration
- Supervise and administer staff development, training, and performance management.
- Manage Security Administration Team to ensure quality service and performance.
- Build relationships with key stakeholders across departments.
- Coordinate recruitment, selection, and training for security personnel.
- Monitor Security Department staffing and optimize manpower efficiency.
- Ensure appropriate staffing levels for Security Operations.
- Track daily staffing and brief leadership on forecasts and needs.
- Mitigate staffing shortfalls for operational and budget efficiency.
- Conduct department meetings and attend hotel-required gatherings.
- Review and approve purchasing requests for security teams.
- Review incidents to assess procedures and training effectiveness.
- Lead administrative functions including program development and supervision.
- Oversee scheduling, certifications, and gear accountability for specialty teams.
- Manage training programs for new and existing security officers.
- Supervise Field Training Officers and evaluate their program efficacy.
- Update and enhance security operations and training curriculums.
- Organize and maintain security department policies and procedures.
- Coordinate department-wide training for policy updates.
- Train entry-level management for supervisory roles in operations.
- Supervise “WE Lead” leadership training and specialized HR programs.
- Analyze complex situations and prioritize actions for effective solutions.
- Facilitate “Corporate Security” presentations for new hire orientations.
- Analyze feedback from operations to complete After Action Reports.
- Perform additional duties as assigned by management.
Education
- Required: Bachelor's degree in related fields.
Experience
- Required: Minimum 3 years’ leadership experience in hospitality security.
- Preferred: Past work experience in the United Arab Emirates.
Skills / Knowledge
- Strong leadership, effective management and good communication skills.
- Self-starter possessing strong analytical, organizational, and decision-making skills.
- Strong verbal and written communication skills. Must be confident interacting with executive leaders.
- Strong program and project management skills.
- Detailed oriented and ability to deliver quality products on schedule.
- Strong presenter and public speaker.
- High proficiency with Microsoft programs, including Word, Excel, Power Point, and database programs.
- Able to work on shifts and be flexible regarding work schedules according to business demand.