Associate Director of Sales - Leisure

Accor Hotels; Ras Al Khaimah; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking a dynamic Sales Executive to drive revenue growth and enhance market presence. This role involves engaging with clients through professional sales calls, planning strategic visits, and conducting thorough market research to identify new business opportunities. The ideal candidate will possess strong communication skills and a passion for customer service, ensuring that all guests receive exceptional experiences. Join a team that values creativity and innovation, and play a pivotal role in shaping the success of the hotel.

Qualifications

• Strong understanding of sales principles and market dynamics.
• Ability to develop effective sales strategies and plans.

Responsibilities

• Conducting sales calls and maintaining detailed knowledge of hotel services.
• Planning and executing sales trips to explore new business opportunities.

Skills

Sales Techniques

Market Research

Customer Relationship Management

Communication Skills

Strategic Planning

Education

Bachelor's Degree in Business or Hospitality

Tools

Hotel Database

Job description

Job Description

The Sales Executive is responsible for the following key duties:

1. Ensuring professional sales calls using selling principles and SMART selling philosophies.
2. Carefully planning sales calls with defined objectives.
3. Maintaining detailed knowledge of hotel facilities, features, and services.
4. Conducting extensive competitor research and maintaining excellent product knowledge of the hotel.
5. Calling on allocated accounts systematically and efficiently, reporting findings and opportunities to the Director of Sales.
6. Pre-qualifying and targeting prospects using the hotel database, and developing effective sales strategies to increase market share.
7. Conducting routine telemarketing activities to identify new business opportunities and following up on sales leads.
8. Meeting and greeting VIP guests upon arrival and departure.
9. Planning and executing sales trips to current and potential clients to explore new business opportunities.
10. Hosting hotel inspections for relevant representatives and delegates.
11. Establishing contacts to gather information about upcoming functions and events.
12. Seeking productivity improvements through process streamlining and work optimization.
13. Implementing sales action plans outlined in the marketing plan.
14. Ensuring all Heartists maintain updated hotel product knowledge, current promotions, policy changes, and internal communications.
15. Assisting in the recruitment and selection of sales Heartists, adhering to hotel guidelines and using a competency-based approach.
16. Developing Heartists' skills through training, coaching, and mentoring.
17. Supporting annual performance reviews and professional development of Heartists.
18. Encouraging creativity and innovation among Heartists, recognizing contributions to the operation's success.