Associate Director, EAM Coverage Desk - Private Banking

Al Ghurair Investment LLC; United Arab Emirates; On-site; AED 120,000 - 180,000; Full time

Job summary

An established industry player is seeking an Associate Director for their EAM Coverage Desk in Private Banking. This role involves managing relationships with External Asset Managers and High Net Worth clients, focusing on onboarding EAMs and enhancing the bank's Private Banking portfolio. The ideal candidate will have a strong background in sales and investment, with a proven track record in relationship management. Join a pioneering financial institution that values innovation and customer-centric service, and play a key role in driving growth and success in the MENA region.

Qualifications

• 8+ years of experience in banking or financial services in the UAE.
• Strong knowledge of financial markets and investment products.

Responsibilities

• Manage EAM Desk and onboard regulated EAMs into the bank.
• Maximize client value through delivery of Private Banking products.

Skills

Sales Skills

Investment Knowledge

Relationship Management

Interpersonal Skills

Numerical Skills

Education

Management Graduate in Sales, Marketing, or Finance

Job description

Associate Director, EAM Coverage Desk - Private Banking

United Arab Emirates (FTO)

Job Description

1. Manage External Asset Management (EAM) Desk independently as a Relationship Manager to onboard regulated EAMs into Mashreq.
2. Source new HNW clients through these EAMs by maintaining continuous meetings with them and their Relationship Managers.
3. Enhance Private Banking book growth and revenues, and promote cross-selling of bank products to these clients through EAMs.
4. Provide personalized service to clients to develop close relationships, maximize profitable contributions for the client and bank, and retain their loyalty and respect.
5. Ensure clients are aware of all financial services offered by the bank's various departments, including TCM, Trade Finance, Mortgage, and Corporate Banking.

Responsibilities

1. Identify suitable EAMs for onboarding, communicate with them, and execute agreements in compliance with regulations.
2. Manage ongoing relationships with EAMs and oversee governance.
3. Communicate effectively with HNW clients to structure advice based on their needs.
4. Maximize the potential value of the client base through delivery of Private Banking products and services and actively seek new customers.
5. Recognize opportunities to collaborate with other bank professionals to serve client needs and increase bank revenues.
6. Safeguard the bank from potential losses, AML fraud, and ensure ethical behavior.
7. Maintain the bank's reputation by ensuring ethical and professional conduct at all times before, during, and after sales.
8. Achieve revenue, sales, and portfolio growth targets across various products and services, including Investments, Liabilities, FX, Insurance, and Financing.
9. Provide a superior customer service experience, proactively addressing issues and maintaining ongoing client contact.
10. Minimize customer attrition by maintaining proactive engagement with clients.

Qualifications

1. Management Graduate in Sales, Marketing, or Finance.
2. Strong numerical, sales, and investment/financial market knowledge.
3. Excellent interpersonal skills and cultural sensitivity.
4. Relationship management and networking skills; extroverted and amiable personality.
5. At least 8 years of experience in a similar role at another bank or financial services company in the UAE, with certification from the SCA for selling investments.

About Us

The leading financial institution in MENA.

Over half a century old, we think like a challenger, startup, and innovator in banking and finance, powered by a diverse and dynamic team that puts customers first.

We pioneer key innovations and developments in banking and financial services.

Our mission is to help customers Rise Every Day, partnering with them through highs and lows to reach their goals and realize their vision of success.

We deliver superior service by leading with innovation, treating colleagues with dignity and fairness, and pursuing opportunities that enhance shareholder value.

We actively contribute to the community through responsible banking, inspiring more people to Rise.