Associate Director - Careem Box

careem; Dubai; On-site; USD 80,000 - 120,000; Full time

Job summary

A leading company in the logistics sector is seeking an Associate Director to oversee operations of Careem Box across the UAE and Jordan. This role involves managing growth, optimizing operations, and collaborating with cross-functional teams to enhance market presence. Candidates should have strong business and analytical skills, alongside a proven ability to manage complex markets.

Benefits

Flexible work schedule

Unlimited vacation days

Healthcare benefits

Fitness reimbursements

Qualifications

• Experience managing complex businesses across multiple markets.
• Strong analytical and commercial acumen.
• Ability to lead cross-functional teams in a fast-paced environment.

Responsibilities

• Lead the full P&L and strategic performance of Careem Box in UAE and Jordan.
• Define and execute market strategies for customer acquisition and retention.
• Drive operational excellence and optimize key performance metrics.

Skills

Business acumen

Analytical skills

Stakeholder management

Job description

We are looking for a strategic and execution-driven Associate Director to lead Careem Box operations across the UAE and Jordan. In this high-impact role, you will be responsible for driving growth, optimizing operations, and strengthening our market presence across both countries. You will collaborate closely with cross-functional teams including Marketing, Product, Finance, and Central Operations to deliver exceptional results and unlock the next phase of scale for Careem Box.

What you ll do

• Own the full P&L and strategic performance of Careem Box in UAE and Jordan, leading growth, commercial, marketing, and operational functions to deliver sustainable business impact.
• Define and execute high-impact market strategies to drive customer acquisition, engagement, retention, and lifetime value, while continuously improving platform efficiency and unit economics.
• Lead commercial and strategic partnerships, unlocking new demand channels and enhancing the value proposition for both senders and couriers.
  
  
• Drive operational excellence at scale, optimizing key metrics such as delivery speed, reliability, and cost-to-serve across complex and dynamic markets.
• Influence cross-functional priorities by working closely with Product, Data, Finance, Legal, and Care teams to overcome barriers, launch new capabilities, and deliver seamless market operations.
• Leverage data and insights to monitor performance, identify key trends, and guide strategic decision-making and resource allocation.
• Represent Careem externally, building strong relationships with regulators, partners, and ecosystem stakeholders to advance the business and ensure compliance with local laws.

What you ll need

• Strong business acumen, with an ability to understand the different moving parts that drive a business.
• P&L experience is a plus
• Proven track record of managing and scaling complex businesses across multiple markets.
• Strong analytical and commercial acumen with the ability to turn insights into action.
• Excellent stakeholder management and communication skills.
• Experience leading cross-functional teams in a fast-paced environment.
• Entrepreneurial mindset and a bias for action you re not afraid to roll up your sleeves.

What we ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

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