Associate Director

Nagarro; Dubai; Remote; AED 120,000 - 200,000; Full time

Job summary

Nagarro is seeking a client growth partner to join their education sector team in Dubai. This full-time role involves managing existing client accounts while securing new business in the MENA region. The ideal candidate will possess strong sales skills and a background in education, alongside excellent communication and negotiation abilities.

Qualifications

• Experience in the education field.
• Strong negotiating and relationship-building skills.
• Ability to manage contracts and client expectations.

Responsibilities

• Identify prospects and manage sales cycle to close new business.
• Prepare proposals and documentation for executive-level presentations.
• Build relationships and maintain account growth with existing clients.

Skills

Sales skills

Program assessment

Negotiation

Job description

Must have Skills: Sales skills in the education field.

Good to Have Skills:

Job Description:

We are looking to add a client growth partner who can play the role of an account manager for existing clients as well as bring in new clients in the MENA region within the education space.

Roles and Responsibilities:

• Work closely with the education practice team and geo sales to identify prospects, set appointments, make effective qualifying sales calls, and manage the sales cycle to close new business in the education sector.
• Prepare professional, concise, and accurate reports, proposals, decks, and other documentation for executive-level presentations.
• Achieve sales goals by assessing current client needs, following a defined selling process, negotiating, and closing legal agreements, utilizing product demos and presentations.
• Work closely with existing educational clients to ensure account growth.
• Build relationships and establish Nagarro as a trusted partner by working closely with customers.
• Seek references and testimonials from customers.
• Ensure delivery excellence by capturing customer vision and meeting expectations.
• Collaborate with Delivery Manager to resolve delivery issues, manage client expectations, and identify opportunities for innovation and strategic breakthroughs.
• Identify service improvements to increase customer satisfaction.
• Act as the escalation point for onsite resources, managing disputes or conflicts.
• Manage contractual, financial, and legal aspects such as invoicing, receivables, MSAs, SOWs, and renewals.

Remote Work: Yes

Employment Type: Full-time

Key Skills: Program assessment, FDA regulations, manufacturing & controls, program evaluation, budget forecasting, research experience, operations management, research & development, strategic planning, contract management, leadership experience, negotiation.

Department / Functional Area: Engineering

Experience: Years

Vacancy: 1