Associate Director

careem; Abu Dhabi; On-site; USD 120,000 - 180,000; Full time

Job summary

Join Careem as the Associate Director for Groceries in Abu Dhabi, leading the grocery operations with full P&L ownership. You'll drive topline growth, enhance partnerships, and create exceptional customer experiences. This high-impact role demands strong leadership and strategic vision, with significant opportunities for impact and growth.

Benefits

Remote work options for 30 days/year

Unlimited vacation

Healthcare benefits

Fitness reimbursements

Qualifications

• 10+ years of experience in operations, strategy, or supply chain.
• Proven track record of P&L ownership.
• Experience in high-growth B2C businesses or grocery retail.

Responsibilities

• Own the full P&L for Groceries Abu Dhabi.
• Lead cross-functional operations covering supply chain and logistics.
• Build and scale partnerships with leading retailers.

Skills

Analytical mindset

Strategic thinking

Problem-solving

Stakeholder management

Communication skills

Tools

Excel

SQL

Tableau

Job description

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an organization that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region's best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.

About the Team You will be joining the Groceries vertical at Careem, a high-growth team committed to redefining the grocery shopping experience across the Middle East. Based in Abu Dhabi, the team focuses on operational excellence, category growth, and delivering a best-in-class customer experience in one of our key markets.

About the Role As Associate Director Groceries, you will lead Careem’s grocery operations across Abu Dhabi. Your responsibilities include P&L ownership, cross-functional execution with supply chain, category, and growth teams, and ensuring customer and partner satisfaction. This is a high-impact role requiring strategic thinking, operational expertise, and strong leadership skills.

What You'll Do

• Own the full P&L for Groceries Abu Dhabi and drive topline growth and margin improvement
• Lead cross-functional operations covering supply chain, logistics, partner success, and growth strategy
• Build and scale partnerships with leading retailers and local suppliers
• Define local go-to-market strategy for assortment, pricing, and promotions
• Optimize last-mile delivery experience by collaborating with fleet and customer experience teams
• Establish local processes and SOPs for daily operations and scalability
• Build and manage a high-performing local operations team
• Collaborate with central grocery functions on roadmap and experimentation
• Monitor market dynamics and adapt strategies accordingly

What You'll Need

• 10+ years of experience in operations, strategy, supply chain, or general management; preferably in high-growth B2C businesses or grocery retail
• Proven track record of P&L ownership and team leadership
• Analytical mindset with proficiency in data tools (Excel, SQL, Tableau)
• Strong problem-solving and execution skills
• Strategic thinking with a bias for action and comfort working in ambiguity
• Excellent stakeholder management and communication skills
• Passion for Careem’s mission and the region

What We’ll Provide You

We offer opportunities to drive impact while learning and growing. As a full-time Careem employee, you can:

• Work and learn from inspiring colleagues
• Contribute to a purposeful organization with regional impact
• Explore new learning and growth opportunities daily
• Work 4 days a week in the office and 1 day from home, with remote work options for 30 days/year and unlimited vacation
• Access healthcare benefits and fitness reimbursements

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Careem is a multinational transportation network company based in Dubai, offering app-based ride-hailing services where riders can request immediate or scheduled pickups via the Careem app.