Assistant Store Manager | Retail | Ted Baker | Dubai, UAE

Al-Futtaim; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

Un groupe diversifié et progressif basé à Dubaï recherche un Assistant Store Manager pour diriger les opérations de vente au détail. Ce rôle implique le coaching d'équipe, l'amélioration des performances de vente, et l'engagement envers un service client exceptionnel. Avec un environnement dynamique, le candidat idéal aura une solide expérience en gestion et en vente, ainsi qu'une passion pour le commerce de détail.

Qualifications

• Minimum de 3 ans d'expérience dans les opérations de vente au détail.
• Expérience managériale prouvée dans le secteur de la vente.
• Compétences en communication interpersonnelle de haut niveau.

Responsibilities

• Gérer les performances de vente et de profit du magasin.
• Former et encadrer l'équipe pour atteindre les objectifs de service.
• Assurer la satisfaction client par un service de haute qualité.

Skills

Communication

Service Client

Résolution de problèmes

Gestion du temps

Education

Diplôme ou qualification équivalente

Job description

Job Requisition ID: 168245

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa. Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. The group's entrepreneurship and customer focus enable continuous growth and expansion, responding to the changing needs of customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers daily.

Overview Of The Role

The Assistant Store Manager plays a pivotal role in the seamless operation of the store, acting as the primary leader in the absence of the store manager. The Assistant Store Manager will be accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and staff training and development.

What You Will Do

• Coach and manage the team, fostering engagement and development.
• Ensure operational SOPs are followed, driving operational and service excellence.
• Maintain excellent visual merchandising standards.
• Manage financial aspects, including driving store sales and profit.
• Provide high levels of customer service.

Required Skills To Be Successful

• Previous managerial experience in retail, with a proven track record of achieving sales and profitability targets.
• Effective communication and interpersonal skills, with proficiency in English.
• Strong commitment to customer service, with the ability to resolve issues effectively.
• Strong organizational and problem-solving skills to handle complex operational challenges.

Qualifications & Experience

• Diploma or equivalent educational qualification.
• At least 3 years of experience in retail operations at a supervisory level or similar role.

Behavioral Competencies

• Strong analytical and time management skills.
• Excellent customer service skills.
• Good communication skills.
• Collaborative teamwork approach.
• Proficiency in managing processes and reporting.

We aim to provide excellent service, and your role is vital in ensuring a positive candidate experience from application to onboarding. Please carefully review the job description to demonstrate why this opportunity aligns with your skills and aspirations. Craft a personalized CV to enhance your visibility. Our Talent Acquisition team is dedicated to matching the right talent with the right opportunities, considering both skills and alignment with our values of Respect, Integrity, Collaboration, and Excellence.

We are committed to transparency and support throughout the application process, reviewing and responding to every application.