Assistant Store Manager | Retail | Sandro

Al-Futtaim; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A diversified regional business in Dubai is seeking an experienced Assistant Store Manager to oversee store operations. This role involves coaching staff, driving sales, and maintaining high customer service standards. Applicants should have strong retail management experience and excellent communication skills. The company values collaboration and integrity, offering a supportive environment for career growth.

Qualifications

• At least 3 years of experience in retail operations at a supervisory level.
• Proven track record of achieving sales and profitability targets.

Responsibilities

• Coach, manage, and develop an engaged team.
• Implement operational SOPs and drive operational and service excellence.
• Maintain excellent visual merchandising standards.
• Manage finances, drive store sales and profit.
• Provide high levels of customer service.

Skills

Managerial experience in retail

Effective communication

Customer service commitment

Organizational skills

Education

Diploma or equivalent qualification

Job description

Job Requisition ID: 169600

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa. Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Our entrepreneurship and relentless customer focus enable us to grow and expand, responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers every day.

Overview Of The Role

The Assistant Store Manager plays a pivotal role in the seamless operation of the store, acting as the primary leader in the absence of the store manager. This role is responsible for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and staff training and development.

What You Will Do

• Coach, manage, and develop an engaged team.
• Implement operational SOPs and drive operational and service excellence.
• Maintain excellent visual merchandising standards.
• Manage finances, drive store sales and profit.
• Provide high levels of customer service.

Required Skills To Be Successful

• Previous managerial experience in retail, with a proven track record of achieving sales and profitability targets.
• Effective communication and interpersonal skills; proficiency in English.
• Strong commitment to customer service, with the ability to resolve issues and deliver outstanding service.
• Strong organizational and problem-solving skills to manage operational challenges effectively.

Qualifications & Experience

• Diploma or equivalent qualification.
• At least 3 years of experience in retail operations at a supervisory level.

Behavioral Competencies

• Strong analytical and time management skills.
• Excellent customer service skills.
• Good communication skills.
• Collaborative team player.
• Proficiency in managing processes and reporting.

We’re here to provide excellent service, and your support can help ensure a five-star candidate experience from start to finish.

Before clicking “apply,” please read the job description carefully to demonstrate why this opportunity is right for you. Take the time to craft a personalized CV to boost your visibility. Our global Talent Acquisition team members are assigned to specific businesses to ensure the best matches between talent and opportunities. We consider not only skills and behaviors but also alignment with our values of Respect, Integrity, Collaboration, and Excellence.

We are committed to a positive candidate experience and will review and respond to every application.