Assistant Store Manager (Luxury Retail)

HRsource; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A luxury fashion brand in Dubai mall is seeking an Assistant Store Manager to lead the sales team and enhance customer experiences. The ideal candidate should have 2-4 years of experience in a leadership role, a passion for fashion and customer service, and the ability to cultivate relationships both in-store and digitally. This position offers an exciting opportunity to be part of a dynamic retail environment.

Qualifications

• 2-4 years of experience in equivalent leadership role preferred.
• Exceptional interpersonal skills and customer service required.
• Ability to create and develop relationships with customers.

Responsibilities

• Create best in class customer experience with the sales team.
• Lead and manage the store's daily operations.
• Mentor selling stylists and support client outreach.

Skills

Customer service

Team building

Sales mentoring

Fashion knowledge

Job description

We are seeking an energetic and driven Assistant Store Manager for an iconic luxury fashion brand in Dubai mall.

As the Assistant Store Manager, you will work closely with the Store Director and sales team to drive, mentor and support in store sales through relationship selling and 1:1 personalized customer service. The ideal Assistant Store Manager is passionate about customer service, team building, fashion, styling and has the ability to cultivate and grow customers following, both in store and digitally.

Job Description:

• Create best in class customer experience - work closely with the sales team to ensure all customers receive an unforgettable experience while shopping in store.
• Partner with the store director to lead and drive daily sales, team management and operation of the store.
• Support the store director by mentoring selling stylists, coaching selling on the floor & through personal client outreach.
• Work passionately with a growing team to meet and exceed store sales goals in a team-based commission environment
• Collaborate to build relationships with community partners & plan seasonal events.
• Build genuine relationships with customers.
• Seek fashion and product knowledge to build your styling expertise. In partnership with the store director, ensure the sales team is trained and knowledgeable to successfully deliver exceptional selling experience.
• Assist with daily store operations; (not limited to) inventory management and online order fulfilment.

Qualifications:

• 2-4 years of experience in equivalent leadership role preferred.
• Must be passionate about and display ability to lead by example, delivering exceptional interpersonal skills and customer service.
• Service & style ambassador; must possess the ability to create and develop relationships with customers.
• Ability to proactively and positively handle employee and customer relations.
• Ability to build and maintain a client book.
• High level of initiative, ownership and accountability.
• Ability to bring a positive, engaging energy to the workplace.