Assistant Store Manager

Beside Group; United Arab Emirates; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player is seeking an Assistant Store Manager to support daily operations in a vibrant retail environment. This role involves overseeing staff, enhancing customer experiences, and ensuring efficient business practices. You will collaborate with team leads to achieve goals, manage schedules, and address customer concerns. If you have a passion for leadership and retail, this opportunity offers a dynamic setting to make a significant impact while developing your career. Join a team that values excellence and customer satisfaction, and help create a welcoming shopping atmosphere.

Qualifications

• Proven experience in a similar role, preferably in retail.
• Strong knowledge of business operations and financial management.

Responsibilities

• Assist the store manager with daily operations and customer service.
• Recruit, train, and supervise employees for optimal performance.
• Monitor inventory levels and ensure store policies are followed.

Skills

Leadership

Communication

Problem-solving

Customer Service

Team Management

Financial Management

Education

Bachelor's degree in Business Administration

Job description

An Assistant Store Manager, is responsible for supporting the Store Manager in the daily business operations of a retail store. General tasks include supervising employees, communicating with and helping customers and carrying out directives given by the manager.

Assistant Store Managers complete management and organizational tasks that support the efficiency of a store's operation and promote a great shopping experience for store patrons.

Duties and responsibilities:

• Assisting the store manager in all areas of daily business operations, human resources, customer service and merchandising.
• Coordinating, monitoring and reporting on daily operations.
• Collaborate with team leads on setting and achieving team-specific goals.
• Recruiting, training and supervising employees.
• Managing employee schedules, conducting performance reviews and enforcing disciplinary actions.
• Monitoring and maintaining suitable store inventory levels.
• Review staff performance and offer constructive feedback
• Assisting with the development of new sales and recruitment strategies.
• Interact with customers and resolve customer complaints and concerns in a timely manner.
• Ensuring that store policies and procedures are followed.
• Write sales and customer reports and make recommendations for improvements

Requirements:

• A Bachelor's degree in Business Administration or a related field is preferred.
• Proven experience in a similar role, preferably in the same industry.
• Strong knowledge of business operations and financial management.
• Excellent leadership and communication skills.
• Experience in training and managing a team.
• Decision-making and problem-solving skills.
• Able to work a flexible schedule.
• Good math skills.
• Attention to detail.