Assistant Store Manager

Confidential Company; Abu Dhabi; On-site; AED 200,000 - 300,000; Full time

Job summary

An established industry player is seeking a dedicated retail supervisor to lead and inspire a team in delivering exceptional customer service. In this role, you will be responsible for maintaining high standards of service, overseeing store operations, and ensuring employee morale through recognition and support. With a focus on achieving long-term retail objectives, you will collaborate closely with management to drive performance and address customer needs. This is an exciting opportunity to make a significant impact in a dynamic retail environment while fostering a positive workplace culture.

Qualifications

• 3-4 years experience in retail with at least 1 year in a supervisory role.

Responsibilities

• Promote quality service among staff and monitor performance.
• Oversee store operations including inventory control and customer inquiries.

Skills

Supervisory Skills

Customer Service

Inventory Control

Team Management

Job description

• Promote and monitor quality service among staff through training and by acting as a positive role model
• Maintain employee attitude and morale by recognizing outstanding performance and service
• Work with the Store Manager to meet the long-range retail and company objectives
• Be responsible for work schedules, break periods, work hours, and vacations
• Provide the Store Manager with a weekly update on the progress of the store and staff
• Oversee the operation of the store, such as inventory control and maintenance in the absence of the Store Manager
• Address customer grievances and inquiries
• Ensure store security
• Evaluate staff performance and development needs; delegate responsibilities among the staff

Desired Candidate Profile

• 3-4 years experience in a retail environment with a minimum of 1 year of supervisory experience