Assistant Steward

Mandarin Oriental Hotel Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

The Mandarin Oriental Downtown in Dubai is seeking an Assistant Steward to oversee stewarding operations, ensuring high cleanliness and hygiene standards. The role involves managing a team, coordinating with departments, and leading compliance with safety regulations, making it an ideal position for candidates with a track record in luxury hospitality.

Qualifications

• Minimum of 2 years' experience in a stewarding leadership role, such as Assistant Manager or Senior Supervisor.
• Experience working in the Middle East and involvement in hotel pre-opening or renovation projects is desirable.
• In-depth knowledge of dishwashing machinery and chemical handling.

Responsibilities

• Assist Back of House Manager with stewarding operations, scheduling, and inter-departmental coordination.
• Supervise dishwashing, waste disposal, and maintain cleanliness standards.
• Manage inventory of operating equipment and contribute to cost-efficiency.

Skills

Leadership

Organizational Skills

Knowledge of Food Safety Standards

Education

Degree or Higher National Diploma in Hospitality, Hotel, or Business Management

High School Qualification

Job description

Based at the Mandarin Oriental Downtown, Dubai within the Stewarding Department in Dubai, the Assistant Steward is responsible for overseeing stewarding operations, leading the team to maintain high standards of cleanliness, hygiene, and equipment care across all back-of-house areas, while ensuring compliance with safety regulations and supporting efficient, high-quality service delivery. Assistant Steward reports to the Director of Back of House.

As an Assistant Steward, you will be responsible for the following duties:

• Assist the Back of House Manager in overseeing all aspects of stewarding operations, including scheduling, inter-departmental coordination, personnel performance, and maintaining high cleanliness standards in all back-of-house areas.
• Supervise stewarding team operations such as dishwashing, waste disposal, and maintenance of cleanliness and hygiene, ensuring adherence to operational standards and proper equipment functioning.
• Manage stock and inventory of operating equipment and supplies, control chemical usage, and contribute to cost-efficiency and reduction of breakage or loss within stewarding.
• Contribute to safety, health, and environmental standards by reporting incidents, supporting pest control measures, and participating in HACCP and FLHSSE compliance activities.
• Perform regular walkthroughs, attend meetings, support last-minute F&B requirements, and carry out any other duties as delegated by the Back of House Manager or the Director of Back of House.

As an Assistant Steward, we expect from you:

• Degree or Higher National Diploma in Hospitality, Hotel, or Business Management is preferred; high school qualification is the minimum requirement.
• Minimum of 2 years' experience in a stewarding leadership role, such as Assistant Manager or Senior Supervisor, within a five-star luxury hotel is essential.
• Experience working in the Middle East (UAE, Bahrain, Saudi Arabia, Qatar) and involvement in hotel pre-opening or renovation projects is highly desirable.
• Demonstrated ability to lead, inspire, and manage large, multicultural teams while ensuring service excellence and operational efficiency.
• Strong organizational skills with the ability to handle complex tasks, coordinate external events, and implement departmental procedures in line with hotel and regulatory standards.
• In-depth knowledge of food safety standards, dishwashing machinery, and chemical handling, with a proactive approach to maintaining hygiene and safety across all operations.

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