Assistant Spa Manager

Accor Hotels; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

Accor Hotels is seeking an Assistant Spa Manager for their spa in Baghdad, Iraq. The successful candidate will oversee daily spa operations, ensure exceptional guest experiences, and lead a team to deliver high standards of service. This role requires strong leadership skills and a solution-focused approach, making it ideal for candidates with extensive experience in luxury spa environments.

Qualifications

• Minimum of 5 years in a similar role, ideally in a 5-star hotel.
• Proficient with communications and staff management.
• Strong problem-solving and decision-making skills.

Responsibilities

• Manage day-to-day spa operations to achieve business objectives.
• Lead and motivate the team, providing coaching and support.
• Promote and sell spa services to maximize revenue.

Skills

Communication

Leadership

Problem-Solving

Tools

Spa management software

Point-of-sale systems

Job description

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

We are seeking an enthusiastic and detail-oriented Assistant Spa Manager to join our spa in Baghdad, Iraq. As a key member of our management team, you will play a crucial role in overseeing daily operations, ensuring exceptional guest experiences, and driving the success of our spa.

• Assist in managing day-to-day spa operations to meet business objectives and maintain high standards of service
• Collaborate with the Recreation Manager to develop and implement long-term strategies and performance benchmarks
• Lead and motivate a team of therapists, technicians, and front desk staff, providing clear direction, coaching, and support
• Create and manage staff schedules aligned with business demands and special events
• Ensure all team members are trained to the highest standard and deliver consistent, high-quality service
• Promote and sell spa services and treatments to maximize revenue
• Assist in planning and executing spa promotions and seasonal packages
• Maintain a safe and hygienic environment for guests and staff
• Handle guest inquiries, feedback, and concerns professionally and efficiently

Qualifications

• Minimum of 5 years of experience in a similar role, preferably in a 5-star hotel
• Excellent knowledge of spa operations, treatments, and current industry trends
• Solution-focused approach to problem-solving and decision-making
• Outstanding communication and interpersonal skills
• Proficiency in spa management software and point-of-sale systems
• Thorough understanding of health and safety regulations in spa settings
• Ability to thrive in a fast-paced, dynamic environment