Assistant Sales Manager -Groups And Events

One&Only Resorts; Dubai; On-site; USD 40,000 - 60,000; Full time

Job summary

Join One&Only Resorts as an Assistant Sales Manager in Dubai, a role dedicated to creating joy for guests through exceptional service and relationship management in a luxury environment. Ideal candidates will have a strong track record in sales, particularly within the hospitality sector, and a passion for exceeding expectations.

Qualifications

• 2-3 years of experience in luxury resorts or five-star hotels.
• Proven success in sales and good client relationships.
• Fluency in English; other languages are a plus.

Responsibilities

• Engage with customers to provide quotes and negotiate prices.
• Maintain a portfolio of accounts and foster customer loyalty.
• Collaborate with corporate clients and MICE agencies.

Skills

Customer Engagement

Negotiation

Sales Strategy

Relationship Building

Industry Knowledge

Education

Bachelor of Business Administration (Management)

Job description

Assistant Sales Manager - Groups And Events

Qualification: Bachelor of Business Administration (Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

At One&Only, we create joy for our guests through anticipation, creativity, precision, empathy, and warmth. We tailor every aspect of their stay to bring their dreams and desires to life. Our atmosphere is chic yet unstuffy, and our team is meticulous yet warm, aiming to exceed guest expectations at every turn.

Located in the vibrant heart of New Dubai, One&Only Royal Mirage is a sanctuary of traditional splendor, combining indulgence and excitement. We anticipate guests' needs and surpass expectations, designing memorable experiences whether it's a family outing or a romantic dinner. Our passion drives us beyond just a job.

With global resorts and planned expansion, Kerzner International offers a fantastic opportunity for an experienced Assistant Sales Manager - Groups & Events to join the Sales & Marketing team at One&Only Royal Mirage in Dubai.

Your role involves developing relationships with clients and agencies, supporting outstanding service, and ensuring quality and consistency.

Key Duties and Responsibilities

• Engage with customers to provide quotes and negotiate prices for transient, long stay, and group requests.
• Build and maintain a portfolio of accounts with proper record-keeping.
• Stay updated on industry trends and leverage this knowledge for competitive positioning.
• Implement sales tactics during negotiations and upsell to enhance guest experience.
• Handle requests promptly, reflecting our service standards.
• Foster customer loyalty by exceeding expectations and embodying the One&Only brand.
• Maintain client relationships, arrange site visits, and participate in client entertainment.
• Collaborate with corporate clients and MICE agencies through proactive sales calls.

The candidate should have 2-3 years of experience in luxury resorts or five-star hotels, be presentable, dedicated, a team player, and willing to work flexible hours. Good relationships with potential clients and understanding of the Travel & Tourism market are essential. Proven success in sales is required. Fluency in English is a must; additional languages are a plus.

At One&Only, creating JOY is our priority. If you pay attention to detail, are proactive, energetic, and passionate about service, we want to hear from you.

Please apply directly through our website with your most recent CV and a recent ID picture. Only shortlisted candidates will be contacted.

Join us in our expanding brand, where we invest in your growth and aim to create unforgettable guest experiences and memories.