Assistant - Retail - Inside Burj Al Arab (Seasonal)

Jumeirah; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality company in Dubai is seeking a Retail Assistant for Inside Burj Al Arab. The role involves maintaining store presentation, managing inventory, and ensuring excellent customer service. Ideal candidates will have retail experience, organizational skills, and be proficient in English. The position offers a supportive environment and excellent benefits, including competitive tax-free salary and company accommodation.

Benefits

Colleague discounts on food and beverage

Company-provided shared accommodation

Comprehensive healthcare and life insurance

Paid annual leave and flight from home country

Performance-based incentives

Qualifications

• Minimum of two years of experience in retail/cash handling.
• Outstanding organizational, time management, and improvisational skills.
• Proficient in English (Read/Write/Speak – Essential).

Responsibilities

• Perform all retail floor functions.
• Maintain visual presentation of the retail store.
• Ensure right products are displayed for maximizing sales.
• Assist with retail deliveries and inventory management.
• Troubleshoot customer complaints.
• Monitor sales performance and evaluate changes.

Skills

Retail experience

Cash handling

Organizational skills

Time management

Customer service

Education

Retail, merchandising, sales courses

Job description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah opened the iconic Jumeirah Burj Al Arab and has since become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

About Jumeirah Burj Al Arab

Jumeirah Burj Al Arab, Dubai’s most iconic hotel and a global symbol of Arabian hospitality, stands as the flagship of Jumeirah’s exceptional portfolio. Its sail-shaped structure, one of the world’s most photographed superstructures, redefined luxury hospitality when it opened in 1999. The hotel offers a collection of exquisite destination dining and wellness experiences.

About the Job

An exciting opportunity has arisen for a Retail Assistant to join Inside Burj Al Arab.

The main duties and responsibilities of this role include:

• Performing all retail floor functions.
• Maintains visual presentation of the retail store, adhering to all merchandising plans, cleanliness standards, stock control/well stocked, items priced, organized and tidy.
• Ensures the right products are displayed at the right time and in the right place to maximize sales.
• Assists with retail deliveries, shipping and receiving of inventory.
• Troubleshoots and provides solutions for customer complaints, escalating to the team leader and Spa Director when necessary.
• Monitors individual and group performance of item sales and evaluates needed changes through guest demand and sales reports.

About You

The ideal candidate for this position will have the following experience and qualifications:

• Minimum of two years of experience in retail/cash handling.
• Retail, merchandising, sales courses related.
• Outstanding organizational, time management, and improvisational skills.
• Proficient in English (Read/Write/Speak – Essential).

About the Benefits

At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development.

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Company-provided shared accommodation
• Comprehensive healthcare and life insurance coverage
• Paid annual leave and flight from your home country
• Performance-based incentives tailored to your role
• Competitive tax-free salary paid in UAE Dirhams (AED)