Assistant Restaurant Manager - All Day Dining

PALAZZO VERSACE DUBAI; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality establishment in Dubai is seeking a manager for its Food and Beverage operations. This role requires a high level of service excellence and team management skills, with candidates expected to have 4-5 years of experience, including 2 years in a similar position at a 5-star international venue. The ideal candidate will be fluent in English, knowledgeable in MS Office, and able to maintain a positive, organized approach to work.

Qualifications

• 4-5 years of Food and Beverage experience.
• 2 years in a similar role in a 5-star international environment.
• Ability to work with speed and efficiency while maintaining a positive attitude.

Responsibilities

• Ensure effective staff management and training for food and beverage service.
• Maintain high standards of service and guest satisfaction.
• Communicate outlet performance to senior management.

Skills

Food and Beverage knowledge

Team management

Guest service

Organizational skills

Fluent English

Education

High school diploma or Degree in Business Administration/Hospitality Management

Tools

MS Office (Word, Excel, PowerPoint, Visio)

Advanced Excel

Job description

Main Duties/Responsibilities:

Administration

• Ensure that the team have good knowledge of food and beverage and take responsibility for the delivery of this knowledge to the guest
• Ensure that all staff arrive for and finish shifts at correct time
• Develop strategies to ensure staff are correctly managed and staff problems can be remedied
• Ensure that tables are arranged and set up accordingly
• Ensure that service stations are correctly arranged and set-up
• Ensure that all staff are familiar with correct billing procedures
• Maintain all equipment in good condition and ensure staff are trained to handle all of it
• Arrange daily meetings for staff/attend daily meetings
• Attend all training sessions arranged by Palazzo Versace
• Ensure up-to-date training materials are circulated to relevant staff
• Ensure small groups of VIP guests are catered for according to Palazzo Versace standards
• Ensure correct quality and presentation of all dishes and drinks is being communicated to staff
• Conduct and attend all meetings in absence of managers

Financials

• Ensuring that outlet operates efficiently and profitably while maintaining standards in terms of food, service, health & safety and reputation
• Communicate outlet performance to Manager and senior management
• Creating and executing plans for department sales, profit and staff development
• Ensure all staff seek to reduce loss and maximize profitability wherever possible

Human Resources/ Colleagues

• Supervise F&B service by directing and guiding his/her subordinates
• Ensure that the restaurant area is adequately staffed during his/her shift and to notify his/her superior of any shortages in line with budgeted targets
• Identify and carry out any specific training and development needs among the team
• Ensure the performance of staff is accurately managed, assessed and acted upon

Guest Service

• Ensure guests preferences are remembered by staff and delivered on
• Ensure all relevant supervisors are trained to take reservations
• Ensure greeting, seating and taking orders by staff are all done to Palazzo Versace standards
• Be aware of outlet up-selling strategy and communicate to all relevant staff
• Ensure food and beverages are presented to guests according to Palazzo Versace standards
• Ensure guests’ satisfaction is met by every member of staff
• Ensure staff know how to handle special requests and VIPs

CANDIDATE PROFILE

• High school diploma or Degree in Business Administration/Hospitality Management
• A total of 4-5 years Food and Beverage experience
• 2 years minimum in a similar role in a 5 * international environment
• Fluent in spoken and written English
• MS Program (Word, Excel, PowerPoint, Visio)
• Advanced Excel
• Experience working in a multi cultural environment
• Organized and well planned
• Able to work with speed and efficiency throughout maintaining positive attitude