Assistant Restaurant Manager

Kitopi; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading restaurant management company in the UAE is seeking an Assistant Restaurant Manager to support operations and ensure exceptional guest experiences. The ideal candidate has proven experience in hospitality management, strong leadership abilities, and excellent communication skills. Responsibilities include supervising staff, managing customer relations, and assisting with financial management. This role requires flexible hours and a dedication to maintaining high service standards.

Qualifications

• Proven experience in restaurant or hospitality management.
• Strong leadership, communication, and organizational skills.
• Ability to work flexible hours, including weekends and holidays.
• Basic knowledge of POS systems and restaurant software.
• Understanding of food safety and sanitation regulations.

Responsibilities

• Supervise daily operations to ensure excellent customer service.
• Train and support restaurant staff to meet performance goals.
• Address guest concerns promptly and maintain high guest satisfaction.
• Assist in budgeting and monitoring sales for profitability.

Skills

Leadership

Communication

Organization

Tools

POS systems

Restaurant software

Job description

The Assistant Restaurant Manager supports the daily operations of the restaurant to ensure an exceptional guest experience, high employee engagement, and efficient business performance. This role works closely with the Restaurant Manager to lead staff, oversee service quality, maintain safety and cleanliness standards, and meet financial goals.

Key Responsibilities:

1. Operations & Service:

• Supervise daily front-of-house and/or back-of-house operations.
• Ensure consistent delivery of excellent customer service.
• Monitor food and beverage quality and service standards.
• Manage inventory levels and order supplies as needed.
• Enforce health, safety, and sanitation standards.

2. Team Leadership & Development:

• Train, schedule, and support restaurant staff.
• Motivate team members to meet performance goals.
• Assist with performance reviews and provide constructive feedback.
• Help create a positive and professional work environment.

3. Customer Relations:

• Address guest concerns or complaints promptly and professionally.
• Maintain high levels of guest satisfaction.
• Support promotional and customer loyalty programs.

4. Financial Management:

• Assist in budgeting, forecasting, and cost control.
• Monitor sales and labor costs to ensure profitability.
• Help manage cash handling, POS operations, and end-of-day reconciliation.

Qualifications:

Required:

• Proven experience in restaurant or hospitality management.
• Strong leadership, communication, and organizational skills.
• Ability to work flexible hours, including weekends and holidays.
• Basic knowledge of POS systems and restaurant software.
• Understanding of food safety and sanitation regulations.