Assistant Restaurant Manager

Kitopi; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic individual to assist in managing restaurant operations. This role involves supporting the Restaurant Manager in executing the annual business plan, overseeing daily activities, and ensuring compliance with health and safety standards. The ideal candidate will have a strong background in culinary management and operations within the fast food and delivery sectors. You will be responsible for training and developing staff while maintaining high standards of service and guest satisfaction. If you are passionate about the food and beverage industry and thrive in a fast-paced environment, this opportunity is perfect for you.

Qualifications

• 3+ years in operations and culinary management in the F&B industry.
• Strong knowledge of Food Legislation and Health & Safety standards.

Responsibilities

• Assist the Restaurant Manager in developing the store's annual business plan.
• Supervise daily operations and ensure compliance with policies.
• Train and evaluate staff to improve performance.

Skills

Operations Management

Culinary Management

Communication Skills

Organizational Skills

Staff Training

Education

Bachelor's Degree in Hospitality Management

Job description

• Assists the Restaurant Manager in developing and formulating the store’s annual business plan.
• Replaces the Restaurant Manager during vacations and leaves, taking care of the store’s overall activities.
• Covers for floor supervisors during emergency vacations and Ad-hoc leaves.
• Observes compliance with the company’s policies and procedures, as well as governmental laws and regulations.
• Supervises the opening & closing of the store.
• Ensures the proper cleaning and lighting of all store internal and external areas.
• Supervises a daily check-up on the smooth performance of all store machinery and equipment.
• Maintains safe working conditions for employees and customers; resolves safety concerns quickly.
• Ensures the proper appearance (condition of uniforms) and grooming of assigned staff members.
• Assists in the implementation of manpower retention plans and in communicating recruiting needs to the HR Department.
• Coaches and trains employees to improve performance and achieve the department’s objectives and targets through on-the-job training and daily meetings.
• Manages the Store staff working schedules.
• Establishes rotation schedule of new employees and trainees.
• Motivates and develops staff to encourage their professional development.
• Evaluates the performance of all Store employees ensuring that reviews are delivered to the HR Department on time.
• Suggests to the Restaurant Manager proposed salary reviews, personnel actions, promotions, and provides feedback to employees.
• Maintains discipline, recommends, and administers corrective action through reports addressed to the HR Department via the Restaurant Manager.
• Handles guest problems and complaints.
• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels, and overall satisfaction.
• Maintains an efficient ordering system to ensure that all necessary store and office supplies are available as needed.
• Assists in executing physical inventories with the collaboration of the storekeeper.

Who Are We Looking For?

• 3+ years of relevant experience in operations and culinary management within the F&B industry/lounges.
• Excellent knowledge of Food Legislation, Relevant Codes of Practice & Quality Standards, and Health & Safety Legislation.
• Restaurant and Kitchen Management experience.
• Strong background in a fast food and delivery environment.
• Exceptional communication and organizational skills.