Assistant Recreation Manager - DoubleTree By Hilton Resort And Spa Marjan Island

Waldorf Astoria Kuwait; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Hilton Dubai is seeking an Assistant Recreation Manager to supervise the Fitness Centre, Spa, pools and recreational facilities, delivering memorable guest experiences every day. You will lead the recreation team, assist with recruitment, training and performance management, and ensure smooth operations in line with Hilton standards.

This role focuses on guest engagement, driving membership sales, maintaining facilities and safety, and upholding the brand's exceptional service.

Qualifications

• Minimum 5 years related experience in recreation, spa, fitness or health club operations.
• Strong knowledge of recreation, health club and spa operations and related products.
• Fluent written and spoken English with effective communication.
• Ability to train, lead, coach and develop team members to high performance.

Responsibilities

• Supervise recreation operations: oversee Fitness Centre, Spa, pools and facilities to ensure smooth daily operations.
• Lead the recreation team: assist with recruitment, training, scheduling, coaching and performance management.
• Enhance guest & member experiences: anticipate needs, build relationships and develop engaging programmes.
• Drive business performance: support memberships, promotions, marketing initiatives and cost control.
• Maintain facilities & resources: ensure equipment, supplies and inventory meet quality and safety standards.
• Uphold Hilton standards & compliance: follow brand standards, safety procedures and professional communication.

Skills

Team leadership

Customer service

English fluency

Training & development

Job description

Job Description:

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As an Assistant Recreation Manager, you're not just supervising daily recreation operations - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay special for every guest.

Responsibilities

Heres what youll do during a typical day:

• Supervise recreation operations: Support the Recreation Manager in overseeing the Fitness Centre, Spa, pools, and recreational facilities to ensure smooth, efficient and consistent daily operations.
• Lead the recreation team: Assist with recruitment, training, scheduling, coaching and performance management while motivating team members to deliver exceptional service in line with Hilton standards.
• Enhance guest & member experiences: Anticipate guest and member needs, build strong relationships, respond to feedback, and develop engaging fitness and recreational programmes that encourage loyalty and repeat business.
• Drive business performance: Support membership sales, revenue targets, promotions, marketing initiatives, cost control and operational efficiency to maximise departmental profitability.
• Maintain facilities & resources: Ensure all recreation areas, equipment, supplies and inventory are maintained, monitored and managed according to quality, cleanliness, safety and operational standards.
• Uphold Hilton standards & compliance: Ensure compliance with Hilton brand standards, health and safety, hygiene, emergency and security procedures while maintaining professional conduct and effective communication across the hotel.

Qualifications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

The following capabilities and qualifications would be advantageous:

• Minimum 5 years of related experience, including at least 3 years of experience in Recreation, Spa, Fitness or Health Club operations, or an equivalent combination of education and experience.
• Strong knowledge of recreation, health club and spa operations, including fitness services, spa treatments and related retail products.
• Fluent in written and spoken English to meet business needs and communicate effectively with guests, team members and third parties.
• Ability to train, lead, coach, guide and develop team members while maintaining high standards of performance.

Join an Award-Winning Workplace Culture

At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.