ASSISTANT, RECEPTIONIST

KPJ Selangor Specialist Hospital; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading healthcare facility in Dubai is looking for a receptionist. This role involves greeting visitors, handling correspondence, managing calls, and providing administrative support. Candidates should possess strong customer service skills and the ability to organize a welcoming environment. The position is ideal for individuals looking to grow their career in healthcare administration.

Qualifications

• Ability to manage a multi-line phone system.
• Strong communication and interpersonal skills.
• Experience in administrative tasks such as filing and scheduling.

Responsibilities

• Greet and welcome visitors, directing them as necessary.
• Manage phone calls and assist with correspondence.
• Schedule appointments and maintain the reception area.

Skills

Customer Service

Organization

Communication

Data Entry

Job description

• Greeting and Welcoming
  
  

Creating a positive first impression by warmly greeting visitors and directing them to the appropriate person or department.

• Answering and Directing Calls
  
  

Managing a multi-line phone system, answering calls, taking messages, and transferring calls to the correct recipients.

• Handling Correspondence
  
  

Sorting and distributing mail, managing incoming and outgoing faxes, and potentially handling email correspondence.

• Scheduling and Coordination
  
  

Booking appointments, managing meeting room schedules, and coordinating with various departments.

• Administrative Support
  
  

Assisting with tasks such as filing, data entry, and preparing documents.

• Maintaining the Reception Area
  
  

Ensuring the reception area is clean, organized, and presents a professional image.

• Security Protocols
  
  

May be responsible for managing visitor logs, issuing access badges, and monitoring building entry procedures.

• Customer Service
  
  

Providing information about the company, its products, or services, and addressing customer inquiries.

• Other Duties
  
  

May also be involved in tasks like ordering office supplies, coordinating travel arrangements, or assisting with Admin tasks.