Assistant Property Manager

ManpowerGroup Middle East; Dubai; On-site; AED 120,000 - 150,000; Full time

Job summary

A leading property management firm in Dubai is seeking an organized Assistant Property Manager to support operations for residential and commercial properties. The ideal candidate will manage lease files, ensure compliance with regulations, and serve as a point of contact between landlords and tenants, providing high-quality service. Excellent communication skills and a strong customer service focus are essential for this role.

Qualifications

• Strong communication and interpersonal skills.
• Customer service-focused, with conflict resolution abilities.
• Solid understanding of real estate contracts and leasing procedures.
• Proficient in Microsoft Office and property management software.
• Organized, detail-oriented, and capable of multitasking.

Responsibilities

• Develop and maintain relationships with landlords and tenants.
• Manage lease files and ensure compliance with local laws.
• Act as the main point of contact for maintenance and tenancy concerns.
• Handle rent collections and manage tenant-related issues.
• Conduct tenant screenings and manage tenancy documentation.

Skills

Strong communication and interpersonal skills

Customer service-focused

Solid understanding of real estate contracts

Proficient in Microsoft Office

Detail-oriented

Tools

Property management software/CRM

Job description

Job Summary:

We are seeking a proactive and organized Assistant Property Manager to support the day-to-day operations of residential and commercial properties. This role will act as a key liaison between landlords and tenants, ensuring high-quality service, compliance with regulations, and effective lease and property administration. The ideal candidate will be well-versed in tenancy management, have excellent communication skills, and be capable of managing multiple tasks efficiently.

Key Responsibilities:

• Develop and maintain sustainable relationships with landlords, tenants, and internal stakeholders
• Manage lease files, property records, and ensure compliance with local laws and company policies
• Act as the main point of contact between landlords and tenants for maintenance, rent, and tenancy concerns
• Provide high-level tenant services; handle escalated issues and prepare related reports
• Handle rent collections, including cheque/cash payments, and manage bounced or delayed payments
• Conduct tenant screening, prepare property inventory lists, and manage tenancy documentation
• Register tenancy contracts through Ejari/DIFC systems
• Update records in CRM and ensure timely tenant and landlord communication
• Ensure utilities payments are made and follow up on tenant-related issues
• Oversee tenant move-in/move-out processes and orient new tenants
• Handle lease renewals, inspections, and ensure compliance with lease terms
• Monitor tenant arrears and track payment histories
• Stay updated with government real estate policies and ensure compliance
• Prepare monthly and occupancy reports as required
• Supervise Assistant Property Managers and Maintenance Technicians
• Perform other ad-hoc duties as assigned by management

Qualifications and Skills:

Essential:

• Strong communication and interpersonal skills
• Customer service-focused, with the ability to resolve conflicts diplomatically
• Solid understanding of real estate contracts and leasing procedures
• Proficient in Microsoft Office and property management software/CRM
• Organized, detail-oriented, and capable of multitasking