Assistant Product Manager - Auto Finance | Sharjah, UAE

Assistant Product Manager - Auto Finance

Job Purpose:
In his role as Assistant Product Manager, will support the Senior Product Manager in overseeing the Auto Finance Business and achieving common targets. His primary responsibilities will include building strong relationships with dealerships, enhancing the customer application process, and playing a crucial part in expanding the current Product Portfolio by reducing attrition rates and increasing customer acquisitions.

Key Accountabilities:

1. Product Management and Dealer Relations: Enhance the product offering and competitiveness by consistently evaluating and refining proposed revisions based on comparisons. Focuses on establishing and improving market share for increased profitability. Establishes new dealer relationships while maintaining and enhancing existing ones. Collaborates closely with product teams to implement market best practices and grow the auto finance business through market insights and competition analysis.
2. Portfolio Size: Expand the portfolio size through the implementation of campaigns and initiatives in collaboration with dealerships to capture additional business. Simultaneously, launch portfolio management strategies aimed at engaging existing customers.
3. Product Process Improvement: Improve the product process flow to achieve optimal customer satisfaction by streamlining procedures and aligning them with market trends.
4. Policies and Procedures: Adhere to all pertinent operational procedures and instructions to ensure work is conducted in a controlled and consistent manner.
5. Consumer Protection and Sharia Guideline: Ensure all Auto Finance products and processes comply with UAE Consumer Protection regulations, maintaining transparency and fairness in customer dealings. Adhere to Sharia guidelines by coordinating with Sharia compliance teams to ensure product offerings align with Islamic banking principles.
6. Profitability: Optimize product profitability by adopting diverse approaches, such as risk-based pricing, segment-based pricing, and income-based pricing strategies. Mitigate delinquency risks by reevaluating the credit policy and refining customer target segments.
7. Product Awareness and Training: Secure comprehensive product awareness among branch staff and relevant personnel through ongoing product updates and regular training sessions.
8. Product Presentation: Elevate the product's presentation and visibility to ensure its visual appeal resonates with customers.
9. Deadlines: Guarantee the timely execution of planned activities and strict adherence to all established deadlines.
10. Meetings: Coordinate and organize meetings, including agenda preparation, attendance, and minute taking, to facilitate their efficient and effective functioning.

Technical Skills:

• Sound knowledge of Islamic Banking principles
• Knowledge of banking operations and control procedures
• Strong interpersonal skills and communication
• Deep knowledge and understanding of banking rules, regulations
• Human relations skills

Qualifications & Experience:

• Minimum Qualifications: Bachelor: Financial & Banking Science, Financial Management
• Minimum Experience: 5 - 7 years of Retail Banking experience out of which 4 years in retail Business
• Language Skills: Strong on both oral and written Arabic & English.
• Computers/ Systems / Software Skills: MS Office - Intermediate