Assistant Product Manager - Auto Finance

New Jersey Department of Children and Families; Sharjah; On-site; AED 150,000 - 180,000; Full time

Job summary

A leading financial institution seeks an Assistant Product Manager to support the Auto Finance Business. The role entails enhancing product offerings, managing dealer relationships, and ensuring compliance with regulations. Ideal candidates will have a solid background in retail banking, excellent communication skills, and the ability to drive profitability.

Qualifications

• 5-7 years of Retail Banking experience, 4 years in retail Business.
• Strong oral and written skills in Arabic & English.

Responsibilities

• Support the Senior Product Manager in Auto Finance business.
• Enhance product offering and establish dealer relationships.
• Implement market best practices and product portfolio improvement.

Skills

Interpersonal skills

Communication

Knowledge of Islamic Banking principles

Understanding of banking rules and regulations

Education

Bachelor in Financial & Banking Science

Bachelor in Financial Management

Tools

MS Office

Job description

Job Purpose:

In his role as Assistant Product Manager, will support the Senior Product Manager in overseeing the Auto Finance Business and achieving common targets. His primary responsibilities will include building strong relationships with dealerships, enhancing the customer application process, and playing a crucial part in expanding the current Product Portfolio by reducing attrition rates and increasing customer acquisitions.

Key Accountabilities:

Product Management and Dealer Relations:

Enhance the product offering and competitiveness by consistently evaluating and refining proposed revisions based on comparisons. Focuses on establishing and improving market share for increased profitability. Establishes new dealer relationships while maintaining and enhancing existing ones. Collaborates closely with product teams to implement market best practices and grow the auto finance business through market insights and competition analysis.

Portfolio Size:

Expand the portfolio size through the implementation of campaigns and initiatives in collaboration with dealerships to capture additional business. Simultaneously, launch portfolio management strategies aimed at engaging existing customers.

Product Process Improvement:

Improve the product process flow to achieve optimal customer satisfaction by streamlining procedures and aligning them with market trends.

Policies and Procedures:

Adhere to all pertinent operational procedures and instructions to ensure work is conducted in a controlled and consistent manner.

Consumer Protection and Sharia Guideline:

Ensure all Auto Finance products and processes comply with UAE Consumer Protection regulations, maintaining transparency and fairness in customer dealings.

Adhere to Sharia guidelines by coordinating with Sharia compliance teams to ensure product offerings align with Islamic banking principles.

Implement robust monitoring and control measures to uphold regulatory and Sharia compliance, minimizing risks and enhancing customer trust.

Profitability:

Optimize product profitability by adopting diverse approaches, such as risk-based pricing, segment-based pricing, and Income based pricing strategies. Mitigate delinquency risks by reevaluating the credit policy and refining customer target segments.

Product Awareness and Training:

Secure comprehensive product awareness among branch staff and relevant personnel through ongoing product updates and regular training sessions.

Product Presentation:

Elevate the product's presentation and visibility to ensure its visual appeal resonates with customers.

Deadlines:

Guarantee the timely execution of planned activities and strict adherence to all established deadlines.

Meetings:

Coordinate and organize meetings, including agenda preparation, attendance, and minute taking, to facilitate their efficient and effective functioning.

Technical Skills:

• Sound knowledge of Islamic Banking principles
• Knowledge of banking operations and control procedures
• Strong interpersonal skills and communication
• Deep knowledge and understanding of banking rules, regulations
• Human relations skills

Qualifications & Experience:

• Minimum Qualifications: Bachelor: Financial & Banking Science, Financial Management
• Minimum Experience: 5 - 7 years of Retail Banking experience out of which 4 years in retail Business
• Language Skills: Strong on both oral and written Arabic & English.
• Computers/ Systems / Software Skills: MS Office - Intermediate

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