Assistant Product Manager - Auto Finance

Stryker Corporation; Sharjah; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an Assistant Product Manager to support the Senior Product Manager in overseeing the Auto Finance Business. This role involves enhancing product offerings, building dealer relationships, and ensuring compliance with regulations. You will play a crucial role in expanding the product portfolio, improving customer satisfaction, and implementing effective market strategies. If you have a strong background in retail banking and a passion for product management, this is an exciting opportunity to make a significant impact in a dynamic environment.

Qualifications

• 5-7 years in Retail Banking, including 4 years in retail Business.
• Strong proficiency in both oral and written Arabic & English.

Responsibilities

• Enhance product offerings and establish new dealer relationships.
• Ensure compliance with UAE Consumer Protection regulations.
• Optimize product profitability through risk-based pricing strategies.

Skills

Islamic Banking principles

Banking operations

Interpersonal skills

Communication skills

Banking rules and regulations

Human relations skills

Education

Bachelor in Financial & Banking Science

Financial Management

Tools

MS Office

Job description

Job Purpose:

In his role as Assistant Product Manager, will support the Senior Product Manager in overseeing the Auto Finance Business and achieving common targets. His primary responsibilities will include building strong relationships with dealerships, enhancing the customer application process, and playing a crucial part in expanding the current Product Portfolio by reducing attrition rates and increasing customer acquisitions.

Key Accountabilities:

1. Product Management and Dealer Relations:
   Enhance the product offering and competitiveness by consistently evaluating and refining proposed revisions based on comparisons. Focus on establishing and improving market share for increased profitability. Establish new dealer relationships while maintaining and enhancing existing ones. Collaborate closely with product teams to implement market best practices and grow the auto finance business through market insights and competition analysis.
2. Portfolio Size:
   Expand the portfolio size through the implementation of campaigns and initiatives in collaboration with dealerships to capture additional business. Launch portfolio management strategies aimed at engaging existing customers.
3. Product Process Improvement:
   Improve the product process flow to achieve optimal customer satisfaction by streamlining procedures and aligning them with market trends.
4. Policies and Procedures:
   Adhere to all pertinent operational procedures and instructions to ensure work is conducted in a controlled and consistent manner.
5. Consumer Protection and Sharia Guideline:
   Ensure all Auto Finance products and processes comply with UAE Consumer Protection regulations, maintaining transparency and fairness in customer dealings. Coordinate with Sharia compliance teams to ensure product offerings align with Islamic banking principles. Implement monitoring and control measures to uphold regulatory and Sharia compliance, minimizing risks and enhancing customer trust.
6. Profitability:
   Optimize product profitability through risk-based, segment-based, and income-based pricing strategies. Reevaluate credit policies and refine customer target segments to mitigate delinquency risks.
7. Product Awareness and Training:
   Ensure comprehensive product awareness among branch staff and relevant personnel through ongoing updates and regular training sessions.
8. Product Presentation:
   Elevate the product's presentation and visibility to resonate with customers.
9. Deadlines:
   Guarantee timely execution of activities and strict adherence to deadlines.
10. Meetings:
    Coordinate and organize meetings, including preparing agendas, attendance, and minute-taking, to facilitate efficient functioning.

Technical Skills:

• Sound knowledge of Islamic Banking principles
• Knowledge of banking operations and control procedures
• Strong interpersonal skills and communication
• Deep knowledge and understanding of banking rules and regulations
• Human relations skills

Qualifications & Experience:

• Minimum Qualifications: Bachelor in Financial & Banking Science, Financial Management
• Minimum Experience: 5 - 7 years in Retail Banking, including 4 years in retail Business
• Language Skills: Strong proficiency in both oral and written Arabic & English
• Computers/Systems/Software Skills: MS Office - Intermediate level

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