Assistant Outlets Manager

AccorHotel; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality company in Dubai is seeking an experienced Outlet Manager to oversee and manage the Outlets team. You will ensure exceptional service standards, address guest concerns, and handle departmental budgets. Ideal candidates should have prior leadership experience in food & beverage, strong communication skills, and the ability to thrive in a fast-paced environment.

Qualifications

• Previous leadership experience in food & beverage required.
• Excellent communication and organizational skills.
• Highly responsible & reliable individual.
• Ability to work well under pressure in a fast-paced environment.

Responsibilities

• Lead and manage the Outlets team in all aspects of the department.
• Address guest concerns and react quickly and professionally.
• Train Supervisors and colleagues.
• Manage the departmental budget.

Skills

Leadership skills

Interpersonal abilities

Problem-solving abilities

Communication skills

Organizational skills

Education

University/College degree in a related discipline

Tools

Microsoft Windows applications

Job description

Engaging service delicious cuisine and distinctive surroundings make every special event a truly memorable affair. As Outlet Manager you will liaise between multiple departments to ensure the success of every group function and model exceptional service and leadership skills among your team.

• Consistently offer professional friendly and engaging service
• Lead and manage the Outlets team in all aspects of the department and ensure service standards are followed
• Address guest concerns and react quickly and professionally
• Train Supervisors and colleagues
• Balance operational administrative and Colleague needs
• Conduct regularly scheduled departmental meetings
• Work closely with the Culinary and Stewarding team to ensure all banquet/meeting requirements are in place
• Work with the Conference Services & Catering department to ensure that revenue and guest satisfaction levels are maximized
• Manage the departmental budget
• Follow outlet policies procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned

Qualifications :

• Previous leadership experience in food & beverage required
• Computer literate in Microsoft Window applications required
• University/College degree in a related discipline preferred
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs remaining calm and courteous at all times

Remote Work :

No

Employment Type :

Full-time