Assistant Operations Manager - Transport

Transguard Group; Dubai; On-site; AED 120,000 - 160,000; Full time

Job summary

A leading company in the UAE is seeking an Assistant Operations Manager for their Transport unit in Dubai. This role requires overseeing daily transport operations, ensuring compliance with customer contracts, and enhancing service delivery. Ideal candidates will possess strong administration and reporting skills, with proficiency in MS Office applications.

Qualifications

• Prior experience with administration, reporting, and supervision.

Responsibilities

• Manage transport operations ensuring compliance with client contracts.
• Analyze productivity of vehicles and maintain fleet records.
• Liaise with internal and external customers to resolve issues.

Skills

Proficiency in MS Excel

Effective communication

Reporting skills

Job description

Assistant Operations Manager - Transport

Dubai, UAE Posted 3 days ago Expires in 2 months

Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic and culturally diverse workforce with 50,000 employees!

We are currently recruiting for an Assistant Operations Manager – Transporttojoin our Logistics Services team in Dubai.

Scope:

Responsible for ensuring all operational and administrative components of the transport unit are met as per contractual & operational needs. The individual will be responsible for contract mobilizations, demobilizations of manpower & fleet and smooth day-to-day delivery of operations for transportation services, on a twenty-four-hour basis.

To plan and coordinate managed and manpower services, drive operational efficiencies, improve service delivery, manage costs and ensure profitable performance.

Responsibilities:

• Day-to-day management of transport operations, ensuring the solutions are delivered in the scope of the commercial client contract and in line with the TG operating procedures
• Effective management of site profit and loss
• Design Implement and control reporting of fuel consumption reporting
• Responsible for the preparations of the monthly staff meetings and for the daily/weekly briefings with team supervisors

Customer

• Liaising with control center and monitoring the real-time tracking ensuring all the vehicles and drivers are efficiently utilized.
• Work with operations team to ensure any issues/conflicts are resolved satisfactorily to maintain the high service levels
• Establishes and maintains excellent customer communication and service excellence links with all internal & external customers

Process

• Productivity analysis of vehicles – Actual vs Planned,
• Maintaining all fleet records of KMs/mileage, maintenance record, incidents etc.
• Responsible for conducting monthly site visits, ensure the feedback is captured in site audit form and actioned
• Ensure that all site employees/drivers are compliant with RTA, other relevant authorities and TG HSE.
• Responsible to ensure all records and activities are recorded in Oracle and ICT systems in accordance with SOPs
• Proactively leads and manage the planning and preparation for contracts including, manpower deployments, fleet mobilization, demobilization, accommodation, transport, welfare and relations & training.
• Coaching coordinators and employees on best practices of operational initiatives
• Drive a lean culture within the team, focused on operational excellence and business performance
• Conduct continuous analysis of fleet, drivers and schedule patterns to consolidate, improve and maximize usage of fleet and resources to reducing transportation cost, recommending cost control measures
• Operational excellence on all activities contracts to be achieved by strictly adhering to and surpassing agreed KPI’s

Skills

• Proficiency in MS Excel and MS Office suite
• Ability to communicate effectively
• Prior experience with administration, reporting, and supervision